Customer reviews of Castle Motors

By Deborah Tipp on 24 January 2022 | Verified purchase

I cannot praise this garage enough ! From my first enquiry to the day I drove away my new car … excellent service, excellent communication and so very friendly and helpful. I would recommend this garage to everyone..

Reply from Castle Motors on 25/01/22

Thank you sooooo much Debbie , it was lovely meeting you guys on Saturday and so nice to see how excited you were picking up the Tucson yesterday. Enjoy the new car and we look forward to welcoming you back in the future. Best wishes from all at Castle Motors

By Graham Theobald on 13 January 2022 | Verified purchase

I was looking for a SUV and searched through Auto trader.of the results that came up Castle Motors was a reasonable price and looked a good car.The whole process was pleasant and easy and Richard even went back to the office after hours to assist me with my enquiry.when I looked at the car I was greeted very well and I was not put under any pressure at all and was able to look over it at my own leisure and also test drive by myself. the whole experience was a refreshing change to the normal car dealer sales pitch. I would definitely recommend to my friends and family and will definitely be my first stop for my next vehicle.Thankyou very much to Richard and the team. Graham

Reply from Castle Motors on 14/01/22

Thank you for taking the time to complete such a great review Graham. As a family business customer service is everything to us , it's why we do what we do. I think during the process you got to deal with all of the family so you can see that we all work on the same principles. I am sure the Tucson will be a great car for you and we look forward to looking after you again in the future. Best wishes from all at Castle Motors

By Gemma Duff on 12 January 2022 | Verified purchase

Richard was very attentive from start to finish. We never felt rushed into making a decision about the car we were interested in. He was very knowledgeable and ran through all our finance options thoroughly until we were happy. Nothing was too much for him. We will defiantly be returning for our next car!

Reply from Castle Motors on 12/01/22

Thanks Gemma :) It was great meeting with you both and being able to advise you on your first " Family " car. Enjoy the Kadjar and good luck with your next new arrival !!! Best wishes from all at Castle Motors

By Barry Claridge on 04 January 2022 | Verified purchase

First class service..very friendly and helpfull and great after care Highly reccomend buying cars from here

Reply from Castle Motors on 04/01/22

Thanks Barry , it was a pleasure doing business with you, have fun in Sportage :) Best wishes from all at Castle Motors

By Anonymous on 29 December 2021 | Verified purchase

Very good experience purchasing a car. Highly recommend this dealership. Thank you Richard.

Reply from Castle Motors on 29/12/21

Thanks for this great review. We try to keep things simple and straight forward :) Enjoy the Mercedes , best wishes from all at Castle Motors

By Carol Fogarty on 22 December 2021 | Verified purchase

A team of patient, knowledgeable people who respected our lifestyle needs and thoughts and opened our eyes to all the possibilities. We valued their respect and integrity and that goes a long way in making them a trusted local business for many years. They will definitely be a first choice destination for any car buying for us

Reply from Castle Motors on 22/12/21

Thank you for this lovely review Carol. It was a pleasure meeting with you all and refreshing to see a car purchase being a joint family decision.... even your dog got a say :). I'm sure the Mercedes was the right choice and we look forward to looking after you again in the future. Best wishes and seasons greetings from all at Castle Motors

By Anonymous on 17 December 2021 | Verified purchase

Excellent vehicle and great service.

Reply from Castle Motors on 21/12/21

Thanks for the review , have fun with the Jaguar :). Best wishes from all at Castle Motors

By Andrew Hudson on 09 December 2021 | Verified purchase

Extremely pleasant and helpful with excellent understanding of our requirements.

Reply from Castle Motors on 13/12/21

Thanks Mr Hudson. I'm sure the Kuga will prove to be the right choice. Best wishes from all at Castle Motors

By Paul Smith on 27 November 2021 | Verified purchase

Excellent service from Richard . Hassle free from start to finish. Very friendly. Would highly recommend.

Reply from Castle Motors on 27/11/21

Cheers Paul , it's nice when everything runs smoothly and we have another satisfied customer :) Enjoy the Volvo and Best wishes from all at Castle Motors

By Paul Saint on 24 November 2021 | Verified purchase

Richard was very friendly and told us everything we needed to know about the car. The quality of their cars is exceptional and he doesn’t pressurise to buy at all! Will definitely use again. Thank you!

Reply from Castle Motors on 26/11/21

Cheers Paul , it was nice doing business with you and great to have another local customer pleased with our service. Enjoy the Jeep and best wishes from all at Castle Motors