Customer reviews of Castle Motors

By Richard G on 15 July 2018 | Verified purchase

We picked up our Santa Fe last weekend (7th July) after agreeing the deal the previous weekend. Castle Motors made the whole process easy and nothing seemed to be a problem - even when I forgot to bring the Vehicle registration doc for the old car I was part exchanging. In fact this is our second Santa Fe purchased from them - by pure coincidence - the first being nearly seven years ago. I'm sure we'll be back in another 6-7 years. Friendly and honest car dealers. Highly recommended!

Reply from Castle Motors on 16/07/18

Thank you for the lovely review and I have put you in the diary for 2025 !! All the best from the Castle Motors team

By Michael R on 25 June 2018 | Verified purchase

Very straightforward. The car was very good and the price was reasonable. I’d recommend.

Reply from Castle Motors on 26/06/18

Thanks Michael , and I hope the Mercedes gives you and your family as much enjoyment as the Alfa did.

By Joshua P on 07 June 2018 | Verified purchase

Called the guys up and arranged a viewing. They were both helpful, nice to speak to and happy to take us out for a test drive. When purchasing the car they talked me through each stage to make sure I was happy and a few days after purchasing gave me a call to check that all was ok. Would certainly buy a car from them again.

Reply from Castle Motors on 08/06/18

Cheers Josh , glad to hear our approach is appreciated and we look forward to seeing you for your next car. All the best from Castle Motors

By Ricky T on 07 June 2018 | Verified purchase

This is the second car I have purchased from Castle motors and have again been hugely impressed with the entire experience. Genuinely, other dealerships really could learn a thing or two from these guys! communication is absolutely perfect throughout with never a hint of pressure or rushing your decision. In fact Richard spent about 2 hours with me whilst I test drove 2 Mercedes Estates. He gave me just enough information on each, answered all my questions and I really felt he cared about my final choice almost as much as I did. I would go as far as to say that of all the cars I have purchased over the years , Castle Motors are easily the most genuine, honest and helpful people I have dealt with and I will be back again without hesitation. Love the car Richard and thank you so much for all your help with the entire process (even changing registrations).

Reply from Castle Motors on 08/06/18

Cheers Ricky , it really is the best part of my job to take someone who is undecided and walk them through all the options and to get to the end knowing that they have made the right choice. Having spoken with you and seeing your enthusiasm for the Mercedes you bought it is plain to see we certainly got this one right ! All the best from us all at Castle Motors

By Jacqueline K on 06 June 2018 | Verified purchase

Excellent service and help. Richard could not have been more helpful and my wife is enjoying her new car. I have no hesitation in recommending Castle motors and will be returning when I need a new car. Thank you for your help Richard

Reply from Castle Motors on 07/06/18

Thank you Tony , I am so glad that your wife's trust in you has been rewarded with her getting the Nissan Juke she so wanted. All the best from Castle Motors and we look forward to seeing you again when your car is due for change.

By Olivia G on 05 June 2018 | Verified purchase

Fantastic personal and friendly service. Very helpful and efficient. I love my new car and am really pleased with it. No problems at all.

Reply from Castle Motors on 06/06/18

Thanks Olivia , it great to hear you are so pleased with the new Mini. All the best from Castle Motors

By Robert P on 05 June 2018 | Verified purchase

My 4th car from Castle Motors, always a very professional and friendly service, would thoroughly recommend! Car buying as it should be, a pleasurable and fun experience

Reply from Castle Motors on 06/06/18

Lovely review thanks Robert and thank you again for your continued custom. I hope you enjoy this Mercedes as much as you did the last one. All the best from Castle Motors

By Emma B on 21 May 2018 | Verified purchase

Castle motors were very friendly and helpful in assisting me with buying my car. They were not in any way pushy, and I didn't feel pressured into buying as I have felt in the past at some places. They were very aproachable and answered all my questions. I would definitely go back.

Reply from Castle Motors on 22/05/18

Thanks Emma, it was a pleasure dealing with you and we are so pleased that our no pressure approach is appreciated. I am sure the Juke was the right choice for you and we hope you continue to enjoy it. All the best , Richard.

By Justin R on 14 May 2018 | Verified purchase

Our experience with Castle Motors was nothing but fantastic. Richard was extremely helpful and professional from day one and made purchasing our Nissa Qashqai straight forward and hassle free! We would highly recommend Castle Motors and their team to anyone looking to purchase a new car and wouldn't hesitate going to them should we buy another car in the future. Thank you Castle Motors, 5 stars isn't enough, if we could we would give 50!

Reply from Castle Motors on 15/05/18

Thank you so much Justin , that really is a fantastic review. It was a pleasure to me you both and we are so glad our Qashqai was the car for you ! All the best , Richard

By Gary B on 01 May 2018 | Verified purchase

Very friendly staff. We drove away our new car on the same day as we viewed it. Overall excellent experience and the kids enjoyed the day out. Will be back in the future I'm sure.

Reply from Castle Motors on 02/05/18

Cheers Gary , nice comments thank you. Glad the kids enjoyed their day out car shopping ! Thanks again Richard