Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Jaguar 3ltr sportstrack from castlemotors fleet.
By Patrick O on 21 November 2019 | Verified purchase
Fantastic car brilliant salesmanship, Richard helped me through all the way through the deal, well worth a 3 hour journey ,follow up calls from Richard making sure everything was ok, Fantastic from Richard that you do not see very often, I would defiantly recommend a visit to Richard if you need a new car I am well impressed, thank you Richard for your good service.
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5
Very genuine
By Tracey H on 18 November 2019 | Verified purchase
Castle motors were helpful from first contact, no hard sell just knowledgeable information, friendly staff great service would happily purchase from them again.
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5
Top quality all round from Castle Motors
By Roger S on 10 November 2019 | Verified purchase
I had been looking for a newer model of my Qashqai, needing it to be petrol and automatic. I wasn't having much luck until I drove out of Waitrose car park a couple of weeks ago and saw just what I wanted, not realizing it was part of Castle Motors stock until Richard came across and asked if I was interested, which I certainly was. The rest is history! I was offered a very fair part-exchange deal, including a year's tax, a full tank of petrol and the exchange of my personalised number plate. Within a week Richard had managed the whole process with exemplary efficiency and good humour, relieving me of all the DVLA paperwork . I cannot fault the quality of customer service I received from Castle Motors, far better than any of my many previous experiences of buying a car. Now, a week on, my wife and I are really thrilled to be driving our new Qashqai. Thank you very much Richard
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5
Very positive experience, highly recommend.
By Charlene M on 09 November 2019 | Verified purchase
Very positive experience at Castle Motors, would highly recommend. The owner was a pleasure to deal with, we received a follow up phone call just to check in and make sure we were happy with everything. Great service.
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5
Fantastic friendly dealer
By Daniel M on 08 November 2019 | Verified purchase
Castle we’re extremely friendly and accommodating. There is no pushy sales pitch to put you off at any point. Just straightforward friendly conversation and overall a very pleasant buying experience. Well worth travelling to if they have the car you want. Thank you!
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5
A relaxed, straight forward car swap experience.
By Stuart W on 04 November 2019 | Verified purchase
I had been looking to upgrade my car over the last few months and with Castle Motors this was completed in days. They accommodated all my requests, their service and professionalism was exemplary and yet they always kept a relaxed and friendly atmosphere. The new car has been great, love it, no problems whatsoever. On the whole a satisfying experience and I will go back to them in the future and recommend them to family and friends.
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5
Purchase of Kia Sportage from Castle Motors
By Wayne Y on 02 November 2019 | Verified purchase
Castle Motors have been fantastic throughout my car buying process. From the outset they were very helpful and well informed regarding the trade-in on my (cherished) previous car. There was never any attempt to pressure or up-sell, they just just presented what fit into my requirements and made sensible suggestions as to options I may not have previously considered. After much patience and considered customer care , I came away with a great motor on a deal that felt tailored to me. Will definitely use again in the future and highly recommend.
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5
Great Service
By Amanda M on 29 October 2019 | Verified purchase
Very friendly and helpful. A pleasure to do business with 😊
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5
Excellent service
By Paula F on 28 October 2019 | Verified purchase
very helpful and friendly, no pressure from start to finish. Brought with confidence, Car is fantastic,
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5
Castle Motors experienced and helpful
By Darren C on 10 October 2019 | Verified purchase
We found castle motors very professional and helpful. From first contact they showed good knowledge of the specific car we were interested in. When we turned up to view the car with kids in tow and a stressful morning behind us they acted fair and understanding and did that little bit extra to make the experience of buying a car that little bit easier. Thank you Castle Motors.