Customer reviews of Castle Motors

By Paul P on 09 October 2019 | Verified purchase

From speaking on the phone to meeting Richard in person I can honestly say there was no pressure or uneasiness with the hole experience with buying a used car . I think it helps he has a passion for cars and it’s a family business , so his upfront and honest with his sale approach . What more can I say except I was happy when I drove of in my car . I would recommend to anyone looking to buy a used car .Castle Motors is a place to go .

Reply from Castle Motors on 10/10/19

Thank you so much for the great review Paul. As a small family business we have our work cut out competing with the big boys but clearer our honesty and passion for the job does come across. I hope you enjoy the S-Max and best wishes from us all at Castle Motors

By Brian F on 09 October 2019 | Verified purchase

I have been using this friendly family run car business for over 15 years both trading in and updating my cars. I find with them that they compete with the main dealers when it comes to trading in as they did on my last trans action with my QASHQAI to a KIA. No hidden agendas just friendly fair advice comments to meet your needs. Run by the family who always give after care if and when required. Very pleased as always with my agreed completed details.

Reply from Castle Motors on 10/10/19

Thank you Brian, it has been a pleasure to be able to look after you yet again an we really appreciate your continued custom. I hope the Sportage does everything you want on your trip across Europe !! Best wishes from us all at Castle Motors

By Peter M on 08 October 2019 | Verified purchase

After searching for a ford edge without some of the garish colours that are available we found that castle motors had one in a respectable mid blue . I was at a funeral at the time of making a phone call to R who gave me a very detailed view of the exterior paintwork of the car . I persuaded my wife to come back early from a caravan trip that we had arrange with the children and their tents for our grandchilds birthday .Thank God the M3 was travelling nicely for a change on a sunday afternoon , we arrived in our 59 plate s max to see this lovely ford edge sitting outside the showroom doors .R gave us space to inspect the vehicle and then we went off for a test drive .All was o/k until we came back to the showroom which was being looked after by R,s wife , I decided to do the parallel park .OMG new marks and spencers pants for me , it was brilliant never had the use of it before and R was quite happy for me to try it out .\.Good people to deal with

Reply from Castle Motors on 09/10/19

Thanks for the review Peter , and sorry the auto parallel parking had such dramatic side effects !! Enjoy the Edge, best wishes from all at Castle Motors

By Ben G on 08 October 2019 | Verified purchase

Richard made purchasing my new car as painless as could be. Great communication, car as described and courteous follow up to check everything is as it should be.

Reply from Castle Motors on 09/10/19

Cheers Ben, we try to keep things simple and straight forward here. Enjoy the E-Class and best wishes from all at Castle Motors

By Mary T on 30 September 2019 | Verified purchase

Very friendly. Pleasure to do business with you. Superb car

Reply from Castle Motors on 01/10/19

Thanks Mary , glad you are pleased with the Mondeo. Best wishes from Castle Motors

By Martin A on 18 September 2019 | Verified purchase

Castle Motors, I only had contact with the owner. I am an English man living in the Czech Republic...!!! And have been searching for a Jaguar XF Sportsbrake for a few years, Cz didn't really have a lot of choice so I had to came back to the UK Autotrader for hopefully a better choice of vehicle...!!! From which there was approximately 44 options in the jaguar XF Sportsbrake section, I came across Castle Motors situated in the Town I grew up in " Fleet". A blessing in disguise. The Car they had for sale was just what I wanted "Jaguar XF Sportsbrake R-sport". The car itself outstanding, and the communication with the Manager was excellent, I now proudly own my Dream car...!!! & would just like complement & thank Castle Motors for there expert help, everything went smoothly ...!!! Cheers from Martin Arnold (Jaguar owner)

Reply from Castle Motors on 19/09/19

It was a pleasure to deal with you Martin and it's great that we were the ones to be able to supply you with the car of your dreams.Enjoy the Jaguar and please do keep in touch , best wishes from all at Castle Motors

By Robert F on 16 September 2019 | Verified purchase

Travelled from ROI to buy car, from very first engagement brilliant to deal with, car in excellent condition and exactly as described, on the day when purchased car the team couldn't of been more helpful. Really good and genuine people - highly recommend.

Reply from Castle Motors on 17/09/19

Thanks for the review Rob , its great to receive such positive feedback and thanks for coming all this way to buy the car. Best wishes from all at Castle Motors

By David W on 15 September 2019 | Verified purchase

Its great to deal with an independant car dealer who truly strives to provide customer satisfaction.

Reply from Castle Motors on 16/09/19

Thank you for the lovely review David , and it's nice to hear customers appreciating our efforts to raise the standard of us independent dealers. Best wishes from all at Castle Motors

By Brady D on 15 September 2019 | Verified purchase

Straightforward and pleasant overall buying experience with the car exactly as I had been led to believe. The level of presentation was very good, whilst the customer interaction is well managed. I am delighted to recommend.

Reply from Castle Motors on 16/09/19

Thank you for your comments Brady and we look forward to receiving your recommendations. Best wishes from all at Castle Motors

By Sam C on 06 September 2019 | Verified purchase

Very very helpful. Contacted them on the Monday with an interest in purchasing and financing a car, was able to drive away with the car on the Saturday! Very friendly business, who clearly knew and had dealt with financing and stuff before! Was very happy with the service!

Reply from Castle Motors on 07/09/19

Thank you for the great review Sam. We try to keep things simple here and it clearly worked well in this case. Enjoy the Suzuki and best wishes from all at Castle Motors