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66 Albert Street, Fleet, Hampshire, GU51 3RN
Telephone:
01252 612462

Customer reviews of Castle Motors

At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Castle Motors

Castle Motors
5
5.0

Based on 130 customer reviews

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  • 5

    A reassuring place to buy a secondhand car

    By Derek H on 05 October 2018 | Purchase not verified

    Had a really stress free buying experience at Castle motors and would thoroughly recommend their efforts to put you and a car together. They were all very helpful. 3 months down the line and a engine sensor gave up the ghost and Richard made sure that the problem was resolved speedily and even the local mercedes specialist was impressed with his approach and support.

    Reply from Castle Motors on 06/10/18

    Thank you so much for this review Derek. So often car dealers tell their customers that they will be there to look after them should the need arise but in your case we have actually been able to prove it ! Hopefully the Mercedes won't test us again but if need be will still be here. All the best from Castle Motors


  • 5

    Great dealership

    By Dean C on 11 May 2018 | Purchase not verified

    Bought a low milage used Nissan Juke, great condition. The team were hugely helpful and the car is fantastic. I would not hesitate to recommend friends and family to buy from Castle Motors and will definitely be calling them again when I next need to buy a car.

    Reply from Castle Motors on 12/05/18

    It's great to hear your pleased with the Juke and even better get your recommendation ! Thanks very much Dean , all the best Richard


  • 5

    grate service

    By david L on 01 April 2018 | Purchase not verified

    id like to thank castle motors for the help with the change of car very helpful the car was everything they said it was there was no pushy sales man I was given time to look over the car I bought and the price they gave for the part exchange so thank you we are very happy

    Reply from Castle Motors on 03/04/18

    Cheers David , I hope you enjoy the new Mondeo as much as you did your old one. All the best , Richard


  • 5

    Very helpful staff and great range of cars

    By Paul S on 23 March 2018 | Purchase not verified

    Great dealer with competitively priced cars! Found the car we wanted on first visit. Whole process of trading in/buying was painless. Their aftercare is excellent, sorting out any of my concerns! I would use them again.

    Reply from Castle Motors on 24/03/18

    Thanks for the great review Paul especially the aftercare comment as we think that's the bit that we do especially well where most dealers don't ! All the best Keith and the team.


  • 5

    Excellent service, excellent car.

    By Dorothy G on 19 February 2018 | Purchase not verified

    Excellent family run business in Fleet, Hampshire. We travelled over an hour from Buckinghamshire to buy a Suzuki X Cross based on our extensive research on the car, and the first class reputation of Castle Motors. We are pleased to say that the car, and the sales process at Castle Motors was outstanding. We would highly recommend this company to anyone looking to buy a good quality used car from an honest, patient and reliable company. We will come again in the future!

    Reply from Castle Motors on 20/02/18

    Thank you for the fantastic review Dorothy , its great to hear that our mutual patience has paid off and that the Suzuki is the right car for you. All the best Richard.


  • 5

    Buying a Ford Galaxy

    By Mark S on 15 October 2017 | Purchase not verified

    Don't think twice about using Castle Motors, went to see the vehicle earlier in the week, left deposit and everything else was taken care of, nothing was to much trouble, no pressure, just honest details and a very fair price on my part exchange. Thanks you Jason, Richard, and Keith and real pleasure. Love the vehicle !!

    Reply from Castle Motors on 16/10/17

    It was a real pleasure meeting you to Mark and we are so pleased that our Galaxy was the one for you. All the best , Richard


  • 5

    Excellent service would highly recommend

    By Eddie S on 26 September 2017 | Purchase not verified

    Having already sorted out the car of my choice from their own website, I decide to visit them. From the very moment I stepped into their showroom, I could not have wished for any better service. My wife and I were taken out for a test drive by Jason, and I was extremely happy with the cars performance, one would have thought it was a new car being purchased, it was absolutely immaculate. Having finally made the decision to purchase the Sportage, I noted that the car jack and tools were missing from the boot. Richard, without any hesitation, immediately contacted the local Kia Dealer for a complete replacement set. These arrived within a few days, and were delivered to my home address in the evening by Jason, what fantastic service. Well done Castle Motors, I shall have no hesitation whatsoever in recommending your company.

    Reply from Castle Motors on 27/09/17

    Thanks Eddie , both Jason and I really enjoyed meeting you and are so pleased with your feedback. I hope the Sportage serves you as well as all the other Kia's you have had over the years !


  • 5

    My most pleasant car buying experience in 50 years

    By Peter E on 06 September 2017 | Purchase not verified

    This family team couldn't have been more helpful in making it easy to buy the Nissan Qashqai n-tec+ that caught my eye on their showroom forecourt. Negotiations, cash back on my Toyota, and patience while I got a replica of that car's lost V5C from DVLA all achieved in a friendly and customer sensitive manner. I found them to be a trustworthy and fair sales organisation and I'm happy with my purchase from them.

    Reply from Castle Motors on 08/09/17

    Thank you for you comments Peter and i appreciate your persistence in getting the review on-line. Richard


  • 5

    Professional family run business

    By Dawn W on 22 January 2017 | Purchase not verified

    very helpful, professional but also down to earth family run business, would definitely recommend.

    Reply from Castle Motors on 23/01/17

    Thanks Dawn and I trust the Abarth with live up to the fun car you were looking for. Richard


  • 5

    Good car, fair price.

    By Philip N on 11 January 2017 | Purchase not verified

    I recently bought a Ford Galaxy from Castle Motors in Fleet. I am pleased with the car. It was, I believe a fair price for a good car and the service was very helpful and not pushy.

    Reply from Castle Motors on 11/01/17

    Thanks Mr Nield , I trust this Galaxy will last you as long as your old one did !!


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