Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Impeccable customer service
By Charlee H on 04 July 2019 | Verified purchase
Impeccable customer service from start to finish. Very smooth with no sale pitch pressure. I knew what I wanted and felt I was in good hands. Will be back in the future and will recommend you to everyone! Thank you so much Richard.
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5
Great Service once again
By Andy G on 03 July 2019 | Verified purchase
Once again Richard at Castle Motors came up trumps!He was sourcing a car for me but suggested I test drive one on the forecourt and following that I had the car in 24 hours!Delighted.
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5
Excellent Business
By Joselyn C on 26 June 2019 | Verified purchase
I felt valued as a costumer Thank you for checking on us and the car we purchased from you. As of this time, my family is enjoying our new car, our baby called “Rovo”. He is so smooth to drive and really cool, my kids loves music and Rovo’ gives my kids satisfaction enjoyment with his amazing sound. So far, all the members of the family has fallen in love with “Rovo”. We are so grateful that you managed to provide the car that we are looking for. God bless your good business.
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5
Excellent
By Neil B on 26 June 2019 | Verified purchase
Excellent customer service and very helpful. Did not feel pressured at all.
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5
Drove away the same day in our new car!
By Sara-Rose T on 25 June 2019 | Verified purchase
We travelled up from South Wales after searching for some time for the right car with all the gadgets we wanted. The staff Immediately made us feel welcome without any sales pressure! We very quickly agreed to proceed with the purchase and part exchange our old car and were lucky enough to drive away the same day in our new car! The staff could not do enough for us. Would highly recommend Castle motors and will definitely use them again in the future! Thank you :)
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5
Dream mini, easy purchase
By Maria F on 25 June 2019 | Verified purchase
All the team at castle motors were very friendly and helpful, nothing was to much trouble, they talked us through the whole sales process and helped us set up the fiance agreement. It was such an easy purchase with their help. Really pleased with our new car and would recommend them.
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5
Castle Motors...Simply the best !!!
By Maria D on 25 June 2019 | Verified purchase
We purchased a Nissan Qashqai from Castle Motors recently. This is a very friendly family run business and everyone there is very helpful making the whole process from start to finish enjoyable. The customer service is second to none, I highly recommend Castle Motors to everyone. This is not just a business to them they truly provide and great service, fantastic motors and above all they care about customer satisfaction and company reputation. I am a very happy customer and I am delighted with my new car, thank you Castle Motors.
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5
An excellent car buying experience, thank you
By Graham H on 25 June 2019 | Verified purchase
From the initial enquiry to driving away in my new car Richard was extremely helpful, knowledgeable and unhurried. The whole experience was a pleasure and unlike many of my previous experiences of high pressure main dealer salesmen. I would recommend Castle Motors without hesitation. Needless to say next time my wife or I want to change our current cars we will be straight down to Richard at his Fleet premises.
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5
Just brought a Kia
By Terri M on 10 June 2019 | Verified purchase
Castle motors are a great small family run business. We have just recently brought a car from them the service was excellent, they really couldn’t do enough for us. We were kept up-to-date with the car after putting a deposit down and we can’t thank Richard enough for his hard work insuring the car will be ready on time . We would highly recommend Castle motors.
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5
Purchase Hyundai I10
By James M on 10 June 2019 | Verified purchase
The sales team was very helpful with the whole purchase process, no hassle and very quick, also they went out of their way to get the car delivered to us, am very happy with their service and response time 😊