Customer reviews of Castle Motors

By John T on 07 October 2017 | Verified purchase

I received a test drive and all relevant information on service history, number of previous owners etc. on arrival. Very friendly personal service.

Reply from Castle Motors on 07/10/17

Thanks Mr Taylor , hopefully see you in another 9 years !!

By Ray B on 05 October 2017 | Verified purchase

A casual visit to see availability, not necessarily to buy. Excellent quality and range of cars and allowed to view without hassle.After professional, friendly input as regards a car we were interested in, taken out for a test drive. Car purchased with the confidence that good after service available. Highly recommended.

Reply from Castle Motors on 06/10/17

Thanks Mr Brincat and enjoy the Mercedes !

By Steve C on 06 September 2017 | Verified purchase

Couldn't have been more happy with the service with Richard, Really Friendly, make you welcome there, look at a motor give me a cupper, there were 70 miles away, 1hr .30mins took me to get there had the vehicle in 2 days,

Reply from Castle Motors on 08/09/17

I'm glad my tea making was up to standard Steve !! Enjoy your Ford Edge :)

By Dan F on 05 September 2017 | Verified purchase

I have no hesitation in recommending Castle Motors. They allowed plenty of time for me to have a really good look at the vehicle and answer all my questions in an honest and straightforward way. I left feeliing happy and confident that the deal made was a fair one.

Reply from Castle Motors on 13/09/17

It was very straight forward dealing with you to Dan and we hope you enjoy the Lexus.

By Sally C on 31 August 2017 | Verified purchase

First class service, so helpful and incredibly nice, without being pushy. We found the perfect car, low mileage well looked after at great orice, what more could you want!. The car was missing a SD card, they didn't have the right one in stock, but it arrived by post the next day. Would definitely be our first stop next time.

Reply from Castle Motors on 04/09/17

I am so pleased both you and Jack found the car you wanted with us at Castle Motors. I trust you are enjoying the car especially you now have the up to date sat nav !

By Debi H on 29 August 2017 | Verified purchase

A family run business making you feel like 'one of the family'. Quality service, no pressures at all and so many beautiful cars to choose!

Reply from Castle Motors on 30/08/17

Cheers Debi , enjoy the Evoque !

By Christine M on 24 August 2017 | Verified purchase

Bought my latest car from Castle Motors. There was no pressure at all. I dealt with Richard who was very helpful and had a lovely personality. I would definitely recommend Castle Motors and if you have Osteo Arthritis like myself, Richard will find the car for you.

Reply from Castle Motors on 26/08/17

Thanks Christine , great comments and i will look after any other Osteo Arthritis customers out there !!

By Mohammed I on 03 August 2017 | Verified purchase

Absolutely brilliant customer service! Richard went well out of his way to source a sat nav unit for the car which I really appreciate. Brilliant mannerisms from everyone at Castle Motors who made me feel very welcome. Top notch place to buy your car from, I highly recommend these guys!

Reply from Castle Motors on 04/08/17

Cheers Mohammed. I trust the Navigation system got you home ok ! Enjoy the Mercedes and i look forward to those recommendations from you.

By Theresa W on 30 July 2017 | Verified purchase

I would highly recommend Castle. Great service. A special thanks to Richard. I now have my dream car.

Reply from Castle Motors on 31/07/17

It was a pleasure dealing with you Theresa and i am so pleased that we have been able to provide you with your dream car !! Richard

By Jan H on 20 July 2017 | Verified purchase

Saw the car on auto trader and thought I would go and see it. i have in the past felt reticent to view cars for that awkward sales pitch as soon as you walk in the door but I have to say from the minute I walked in to the minute I drove off with my new car nothing could be further from the truth. Really helpful definitely knew his cars and answered everything I asked without making me feel pressured in any way. It was excellent from start to finish Really great customer service, thank you and I love my new car

Reply from Castle Motors on 24/07/17

Thanks Jan. As we discussed on the test drive its great for us to see someone so excited about buying a new car ! Enjoy the Mercedes