Customer reviews of Castle Motors

By David W on 15 September 2019 | Verified purchase

Its great to deal with an independant car dealer who truly strives to provide customer satisfaction.

Reply from Castle Motors on 16/09/19

Thank you for the lovely review David , and it's nice to hear customers appreciating our efforts to raise the standard of us independent dealers. Best wishes from all at Castle Motors

By Brady D on 15 September 2019 | Verified purchase

Straightforward and pleasant overall buying experience with the car exactly as I had been led to believe. The level of presentation was very good, whilst the customer interaction is well managed. I am delighted to recommend.

Reply from Castle Motors on 16/09/19

Thank you for your comments Brady and we look forward to receiving your recommendations. Best wishes from all at Castle Motors

By Sam C on 06 September 2019 | Verified purchase

Very very helpful. Contacted them on the Monday with an interest in purchasing and financing a car, was able to drive away with the car on the Saturday! Very friendly business, who clearly knew and had dealt with financing and stuff before! Was very happy with the service!

Reply from Castle Motors on 07/09/19

Thank you for the great review Sam. We try to keep things simple here and it clearly worked well in this case. Enjoy the Suzuki and best wishes from all at Castle Motors

By Valerie G on 11 August 2019 | Verified purchase

Excellent service, found them very helpful and not at all pushy, would highly recommend.

By Peter C on 07 August 2019 | Verified purchase

Great company to deal with. Very accomodating and I left feeling i'd been very well looked after.

Reply from Castle Motors on 08/08/19

Thanks Peter , I am sure you will enjoy the Mercedes especially as it's now complete with your private plate !! Best wishes from all at Castle Motors

By Mike B on 07 August 2019 | Verified purchase

I can honestly say that buying my car from Castle Motors was carried out in a relaxed and thoughtful way by the management team (not permitted to name names) R and J. The whole process was explained clearly , and all my questions were answered in a straight forward simple manner. I would have no hesitation in returning to buy my next car from Castle Motors The whole transaction went smoothly and without a hitch. Many Thanks to R and J

Reply from Castle Motors on 08/08/19

Thank your for the honest and open review Mike , we really do think that spending all that money on a car should be a pleasure not a chore and that you want to feel confident in the people you are dealing with. It would appear that we have succeeded on this occasion with the sale of the Jaguar to you. Good luck and best wishes from R & J !!

By Mark B on 05 August 2019 | Verified purchase

Right from the first hello we were made to feel welcome in the showroom. A friendly and helpful approach that made you feel at ease and made the whole process of purchasing a car a pleasure. The team could not have been more helpful and I would have no hesitation in recommending Castle Motors.

Reply from Castle Motors on 06/08/19

Cheers Mark , it was a pleasure dealing with you and we are so glad our Mercedes was the right car for you. Good luck and best wishes from all at Castle Motors

By Charles S on 04 August 2019 | Verified purchase

It’s been 6 months now since we bought our Nissan Qashqai Tekna DCI from Castle Motors and we found the salesman very pleasant to deal with, he went the “extra mile” when we had some requests. We would not hesitate to buy from Castle Motors again if they had the car we were looking for. Just kept forgetting to do a review and only remembered when I was tidying my emails.

Reply from Castle Motors on 05/08/19

Thank you for the review Charles , I am glad you got round to sorting out your emails !! We look forward to dealing with you both again in the future , best wishes from all at Castle motors

By Nicola W on 01 August 2019 | Verified purchase

The team at Castle Motors are friendly and welcoming. Great Car buying experience, made to feel at ease and no pressure for a sale. The whole process was hassle free and we were made to feel we could take our time looking at and deciding what car was right for our situation.

Reply from Castle Motors on 03/08/19

Thanks for that Nicola. It was nice to be able to give you some time and show you the various options we had , as clearly you bought the Sportage in the end rather than the Juke you thought you wanted it goes to show these things should not be rushed !! Best wishes from all at Castle Motors

By Karen P on 24 July 2019 | Verified purchase

I part exchanged my clio, for a Nissan. I felt the price I was offered in part exchange was fair and the price I paid for the Nissan, which was in immaculate condition, was very competitive. I dealt mainly with Richard , straight talking and the service really was 5*. I am likely to take the Nissan there for servicing and would buy from them again. Highly recommend doing business with Castle Motors

Reply from Castle Motors on 26/07/19

Thanks Karen , it was nice dealing with you to and it's great that our service is so appreciated :) We look forward to looking after the car in the future. Best wishes from all at Castle Motors