Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Castle Motors helped me out when I needed it!
By Andy G on 19 October 2018 | Verified purchase
This the first time I have used Castle Motors but will definitley be going back!A really friendly and efficient service.They managed to retrieve my car from another garage and offer me a fair price on part exchange-due to a high cost to repair and make roadworthy.I had the new car on the road in 2 days.Highly recommended.
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5
Top notch service from a family business
By Alisa T on 18 October 2018 | Verified purchase
The help and advice from Castle Motors was invaluable, the member of the team who we dealt with was extremely knowledgeable and made the process very smooth. Very happy to have driven away in our new car from Castle Motors!
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5
Excellent and honest service.
By Edwin I on 08 October 2018 | Verified purchase
I bought a Mitsubishi Phev from Castle Motors in early September 2018. The service I received from Richard was first class. I noticed a tiny dent on the body work and he had it smoothed out in time for me to pick the car up. He also made sure that the car was cleaned and waxed by professional valets. After a day or two I noticed a small panel was missing inside the boot of the car. Richard could have easily simply said the car was sold as seen and left me to rectify it myself but he didn't . Richard found the part through a Mitsubishi dealership and sent it to me free of charge. I have seldom received such a good service from a business and I would recommend Castle Motors to anyone.
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5
Excellent service from Castle!
By Russell P on 03 October 2018 | Verified purchase
Thank you for the great service you gave on our purchase of your Ford S Max. The wife and kids are all loving it and you guys couldn't have been more helpful in our dealings with you. We will definitely recommend you to our friends.
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5
Castle Motors are a class act
By Stuart L on 28 September 2018 | Verified purchase
Very happy. nice guy and a pleasure to deal with.
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5
Great service
By Richard J on 25 September 2018 | Verified purchase
Great customer service. Prompt and reliable. Nice family business.
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5
A great experience
By Mark E on 24 September 2018 | Verified purchase
Very pleasant experience from friendly and very obviously family run business. Very honest guys and pre and post sale care has been perfect.
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5
Jeep for the wife!
By Steve M on 20 September 2018 | Verified purchase
Bought lots of cars from Castle Motors and, as usual, it was an absolute pleasure. Great car.
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5
Open, honest and friendly
By Adrian R on 19 September 2018 | Verified purchase
I have bought many cars over the years, and from start to finish buying my car from castle Motors was very straight forward, almost pleasurable! The cars were beautifully displayed in the showroom and there was a good choice of vehicles to choose from. Richard was very open and honest and nothing was too much trouble for him, even down to getting our car out of the showroom to test drive when he should have been going home!! Each step of the way he did was he said he would do and checked that I understood what I needed to do. Overall it was a great experience and I will certainly be back when I need my next car.
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5
Lovely team
By Fiona C on 09 August 2018 | Verified purchase
Recently part-exchanged my car at Castle and all the team were lovely. Would happily return to them when looking for another car...