Customer reviews of Castle Motors

By Andy G on 19 October 2018 | Verified purchase

This the first time I have used Castle Motors but will definitley be going back!A really friendly and efficient service.They managed to retrieve my car from another garage and offer me a fair price on part exchange-due to a high cost to repair and make roadworthy.I had the new car on the road in 2 days.Highly recommended.

Reply from Castle Motors on 22/10/18

Thank you for the great review Andy and hopefully you are getting the hood down in the E-Class while we still have some sunshine to enjoy !! All the best from Castle Motors

By Alisa T on 18 October 2018 | Verified purchase

The help and advice from Castle Motors was invaluable, the member of the team who we dealt with was extremely knowledgeable and made the process very smooth. Very happy to have driven away in our new car from Castle Motors!

Reply from Castle Motors on 18/10/18

Thank you for the lovely review Alisa and we wish you all the best with the Ford Edge.

By Edwin I on 08 October 2018 | Verified purchase

I bought a Mitsubishi Phev from Castle Motors in early September 2018. The service I received from Richard was first class. I noticed a tiny dent on the body work and he had it smoothed out in time for me to pick the car up. He also made sure that the car was cleaned and waxed by professional valets. After a day or two I noticed a small panel was missing inside the boot of the car. Richard could have easily simply said the car was sold as seen and left me to rectify it myself but he didn't . Richard found the part through a Mitsubishi dealership and sent it to me free of charge. I have seldom received such a good service from a business and I would recommend Castle Motors to anyone.

Reply from Castle Motors on 09/10/18

Thank you for the review Edwin , it is great to receive such positive feedback. The service you enjoyed with us is how we set out to treat every customer as we do appreciate that buying a car is a big deal and should be an enjoyable experience , something a lot of dealers tend to forget !! All the best from Castle Motors

By Russell P on 03 October 2018 | Verified purchase

Thank you for the great service you gave on our purchase of your Ford S Max. The wife and kids are all loving it and you guys couldn't have been more helpful in our dealings with you. We will definitely recommend you to our friends.

Reply from Castle Motors on 05/10/18

Thank you for the great review Russell and it's good to hear the family are all happy with the S-Max. Best wishes from all at Castle Motors

By Stuart L on 28 September 2018 | Verified purchase

Very happy. nice guy and a pleasure to deal with.

Reply from Castle Motors on 29/09/18

Cheers Stuart , enjoy the Jeep and best wishes from all at Castle Motors

By Richard J on 25 September 2018 | Verified purchase

Great customer service. Prompt and reliable. Nice family business.

Reply from Castle Motors on 26/09/18

Cheers Richard , enjoy the Qashqai and thanks again for your business from all at Castle Motors.

By Mark E on 24 September 2018 | Verified purchase

Very pleasant experience from friendly and very obviously family run business. Very honest guys and pre and post sale care has been perfect.

Reply from Castle Motors on 25/09/18

Thank you for the lovely review Mark and our post sales care is here to stay. Enjoy the Mercedes with best wishes from all at Castle Motors

By Steve M on 20 September 2018 | Verified purchase

Bought lots of cars from Castle Motors and, as usual, it was an absolute pleasure. Great car.

Reply from Castle Motors on 21/09/18

Cheers Steve , and thanks once again for your continued custom. Enjoy the Jeep !!

By Adrian R on 19 September 2018 | Verified purchase

I have bought many cars over the years, and from start to finish buying my car from castle Motors was very straight forward, almost pleasurable! The cars were beautifully displayed in the showroom and there was a good choice of vehicles to choose from. Richard was very open and honest and nothing was too much trouble for him, even down to getting our car out of the showroom to test drive when he should have been going home!! Each step of the way he did was he said he would do and checked that I understood what I needed to do. Overall it was a great experience and I will certainly be back when I need my next car.

Reply from Castle Motors on 20/09/18

Thanks Adrian , that a great review and it's nice to hear our efforts don't go unnoticed ! We hope you enjoy the Mercedes and we look forward to seeing you again. All the best from the team at Castle Motors

By Fiona C on 09 August 2018 | Verified purchase

Recently part-exchanged my car at Castle and all the team were lovely. Would happily return to them when looking for another car...

Reply from Castle Motors on 10/08/18

Thanks Fiona , its nice to be called " Lovely" , not something we expect as a car dealer !! Enjoy the Suzuki and all the best from all at Castle Motors