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66 Albert Street, Fleet, Hampshire, GU51 3RN
01252 612462

Customer reviews of Castle Motors

At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Castle Motors

Castle Motors

Based on 301 customer reviews

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  • 5

    Absolutely fantastic Company!

    By Justin R on 14 May 2018 | Verified purchase

    Our experience with Castle Motors was nothing but fantastic. Richard was extremely helpful and professional from day one and made purchasing our Nissa Qashqai straight forward and hassle free! We would highly recommend Castle Motors and their team to anyone looking to purchase a new car and wouldn't hesitate going to them should we buy another car in the future. Thank you Castle Motors, 5 stars isn't enough, if we could we would give 50!

    Reply from Castle Motors on 15/05/18

    Thank you so much Justin , that really is a fantastic review. It was a pleasure to me you both and we are so glad our Qashqai was the car for you ! All the best , Richard

  • 5

    Friendly and speedy, overall excellent service

    By Gary B on 01 May 2018 | Verified purchase

    Very friendly staff. We drove away our new car on the same day as we viewed it. Overall excellent experience and the kids enjoyed the day out. Will be back in the future I'm sure.

    Reply from Castle Motors on 02/05/18

    Cheers Gary , nice comments thank you. Glad the kids enjoyed their day out car shopping ! Thanks again Richard

  • 5

    Very helpful

    By Hannah T on 26 April 2018 | Verified purchase

    It was a pleasure buying a car at Castle Motors, Richard was very personable, honest and helpful. We felt we were given no-pressure advice and the car we bought is great!

    Reply from Castle Motors on 27/04/18

    Thanks Hannah , it was a pleasure dealing with you and meeting your family and it's great to hear your all enjoying the Qashqai. All the best , Richard

  • 5

    Friendly and Helpful

    By Courtney C on 24 April 2018 | Verified purchase

    I thought that looking for a car on my own being a young female would be a scary process but i cant fault the team at Castle Motors. They not only explained everything to me in detail they helped me through the process and were a phone call away if needed! I am extremely happy with my new car and cant thank them enough. Would 100% recommend to my friends and family.

    Reply from Castle Motors on 25/04/18

    Thanks for that Courtney , its nice to get such lovely feedback. Enjoy the Juke and we are here if you need us. All the best , Richard

  • 5

    Great experience

    By Pam H on 23 April 2018 | Verified purchase

    My partner and I have recently bought cars from this trader and were very happy with the service provided.

    Reply from Castle Motors on 23/04/18

    Thanks Pam , it's nice to have two Castle Motors cars parked on the same drive way !! See you soon I'm sure , Richard

  • 5

    Buying a car should always be this pleasant

    By Mark S on 21 April 2018 | Verified purchase

    Friendly, family business who are willing to go the extra mile to give excellent customer service. Will be back again for future cars

    Reply from Castle Motors on 23/04/18

    Cheers Mark , Enjoy the Mercedes and we here if you need anything in the future. All the best , Richard

  • 5

    Car purchase

    By Caroline S on 14 April 2018 | Verified purchase

    Great service and very friendly staff. Will definitely be back to buy another car soon.

    Reply from Castle Motors on 14/04/18

    Thanks Caroline , we look forward to seeing you again soon.

  • 5

    Great Family Business

    By Susan F on 06 April 2018 | Verified purchase

    They were advertising the vehicle that we were looking for & with the specification that we wanted. We called to book a convenient viewing time as we had to travel quite a distance, & they promised to hold the vehicle for us to see. There was never any pressure to purchase & the whole deal was done in a relaxed, respectful & friendly manner. We would highly recommend Castle Motors & would definitely consider a future purchase from them. Thank you gentlemen.

    Reply from Castle Motors on 09/04/18

    Thank you for your review Mrs Finch, we do try to make spending all that money a relaxed and pleasurable experience and it's nice to see that is appreciated by our customers. All the best , Richard , Jason & Keith

  • 5


    By David L on 30 March 2018 | Verified purchase

    well i can really say that we have been to other dealers before over the years and these are the best we ever been to friendley helpfull no pushyness that was really nice the car was what we see by photo there honist every thing went smoothly and best car we had for many years i most def tell family friends and def would use you again thank you

    Reply from Castle Motors on 06/04/18

    Cheers David , it great that the car was everything you thought it would be and thank you for your nice comments. All the best, Richard

  • 5

    Great customer service

    By Viv E on 28 March 2018 | Verified purchase

    We found the car on the Autotrader website and called Castle Motors who were very informative about the car. They gave us full history and reasons for the sale and answered all our questions. We quickly went to view the car which appears immaculate. They offered to service and MOT the car, re-conditioned the alloys and arranged 6 months tax for the car. They made the purchase very straightforward and delivered the car for us. We haven't had the car for long but hopefully there will not be any issues with it. Castle Motors provide a 3 month warranty so I think they would address any issues within that period. Thank you for such good customer service.

    Reply from Castle Motors on 29/03/18

    Thank you for your review Viv. I am sure the Mercedes will be a great car for you as it was to our previous customer who had it but of course we are here if you need us. All the best , Richard