Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Friendly genuine trustworthy
By Anne Lucena on 08 March 2022 | Verified purchase
Very happy with the service and vehicle we purchased, friendly,, genuine trustworthy family run business. Would not hesitate to recommend. Good value and excellent customer service
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5
Excellent car dealership.
By Roger Newton on 06 March 2022 | Verified purchase
Their usual understanding of their customer's wishes and expert knowledge and presentation of their cars.
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5
Unbelievable service , highly recommended family run business
By Jordan Rogers on 03 March 2022 | Verified purchase
Unbelievable service , Richard has been amazing , communication has been fantastic . The car is amazing , highly recommended family run business . 5 star , amazing . Thanks to the guys at castle motors
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5
Fantastics experience from day 1
By Daniel Bautista Martin on 01 March 2022 | Verified purchase
Hi everyone very impressive... 1.- They helped me in every detail from day 1, very fast and clear responding by phone and email. 2.- I have a not MOT on my current car they were very useful to make the exchange. 3.- I was not able to collect the car, they help me on this matter too. 4.- Without seeing the car Kia Sportage myself in person the delivery of the car was exactly like the description in detail. Excellent...( Second hand= New car) 5.- I have to pay in cash 25k and the transfer and all the processes when perfect. Thank you very much for this fantastic experience, Jason, Richard, and Brian. regards, Daniel Martin
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5
By Robert Barton on 26 February 2022 | Verified purchase
Very friendly team, car purchase went swiftly really happy with the new car
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5
By Nimrod T. on 24 February 2022 | Verified purchase
The service was fantastic - they helped quickly resolve the problem. They gave excellent customer care and service, very lovely people too.
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5
Excellent Customer Service!
By Jo F on 19 February 2022 | Verified purchase
Can highly recommend Richard at Castle Motors, fast, efficient and excellent communication. Nothing was too much trouble when purchasing my new car. Thanks you again.
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5
Excellent service
By Louise Moir on 19 February 2022 | Verified purchase
Really good service, Richard was very attentive and helpful, not at all pushy. Talking me through the process of keeping my personalised number plate step by step. Really pleased with my new car. I highly recommend this garage, I will be coming back for services/mot and any future cars I’m after. Thank you
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5
A family run dealership that inspires confidence!
By Robert on 19 February 2022 | Verified purchase
A dealership you can trust - no nonsense family run business with excellent customer service and who source genuine cars of high quality and provenance. They were a pleasure to deal with and inspire confidence. I purchased a used Jaguar F-Pace which was immaculate and impeccably prepared. Jason and Richard were great to deal with and made buying easy with no pressure or sales flannel.
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5
Wonderful, family run business!
By Lara Tipper on 15 February 2022 | Verified purchase
Richard gave excellent customer service, was always available to chat and sorted out a few bits ok the car for us to ensure it looked brand new when we picked it up! The process was smooth from start to finish and we are so happy with our purchase. We would 100% go to castle motors to buy our next car!