Customer reviews of Castle Motors

By Lauren Dearlove on 27 June 2021 | Verified purchase

Fantastic service from Richard, so helpful and knowledgeable. Very positive experience would not hesitate to recommend.

Reply from Castle Motors on 28/06/21

Thanks Lauren , your feedback is much appreciated. Enjoy the Juke and best wishes from all Castle Motors

By Estelle Stacey on 23 June 2021 | Verified purchase

What amazing people! Richard could not have been kinder. I was absolutely bowled over. Nothing was too much trouble. They have some really beautiful cars. I reckon anyone could find their perfect car there. And the prices are good. Id been doing weeks of research and suddenly Castle motors had the best price on a newer car, bringing it into my price range. Id already put a deposit on another car but bought the one from Richard instead. Richard really took time explaining things. The "proper" dealerships we're just lying to me all the time and i ended up doing my own research I bought the car three weeks ago and I'm STILL in heaven. I could not be happier. A great business with great advice, great prices and extraordinarily kind people. I will never go anywhere else now. Trust is so precious in this field.

Reply from Castle Motors on 23/06/21

OMG Estelle , that has to be the best review we have ever received !! It really was a pleasure looking after you and making sure that the car and deal were right for you. We are aware that our level of personal service is not common in the motor trade but it's something we very much pride ourselves on and we believe as in this case it can make all the difference. We honestly wish you all the best with the new Kia and we look forward to looking after all of your motoring needs in the future. Best wishes from all at Castle Motors

By Harry T on 17 June 2021 | Verified purchase

Picked up phone instantly, friendly, knowledgeable and Richard even owned the same model of car which gave me more confidence.

Reply from Castle Motors on 18/06/21

Thanks Harry. I hope you you the your Jaguar as much as I do mine :) Best wishes from all at Castle Motors

By Richard Morris on 16 June 2021 | Verified purchase

I would definitely buy from Castle Motors again, I got a good deal on my car in exchange for the one I bought. The whole process from start to finish was very very friendly and professional.

Reply from Castle Motors on 16/06/21

Cheers Richard. It was a pleasure meeting you both and we are so pleased you decided to go with our Niro. Best wishes from all at Castle Motors

By Anonymous on 16 June 2021 | Verified purchase

Outstanding would definitely recommend or even buy another vehicle grim this garage thank you Richard and Brian the driver who delieved my car.

Reply from Castle Motors on 16/06/21

Thanks for the lovely review and i will pass your thanks onto Brian. Best wishes from all at Castle Motors

By Anonymous on 09 June 2021 | Verified purchase

I couldn't have wished for better service. The whole team went out of their way to help me.

Reply from Castle Motors on 09/06/21

Thanks for the review and enjoy the Kia :) Best wishes from all at Castle Motors

By Anonymous on 08 June 2021 | Verified purchase

Friendly service, honest and straight talking.

Reply from Castle Motors on 09/06/21

Hopefully not to straight talking :) Enjoy the Mini and thanks for completing the review. Best wishes from all at Castle Motors

By Gerda Fouche on 03 June 2021 | Verified purchase

Richard has been an absolute pleasure to deal with. The service was superb, the vehile was exactly as he described it (I made the decision to buy the vehicle before actually test driving it) and kept me up to date with how the.deal was progressing. I would highly recommend Castle Motors Sandhurst (in Fleet).

Reply from Castle Motors on 04/06/21

Hi Gerda, Thank you so much for this wonderful review. It really was great to meet you and we are so pleased that the Suzuki was everything you had anticipated and more :) Best wishes from all at Castle Motors

By Katie Banks on 31 May 2021 | Verified purchase

Fantastic service. Did a video call with us to show us around the car. We then travelled up the next weekend to view & test drive the car in person. Really nice, helpful guys.

Reply from Castle Motors on 01/06/21

Thanks Katie. I'm glad the video call gave you enough confidence to put down the deposit and it was worth the trip over from the IOW to collect it. We are sure the Kuga was the right car for you and we hope you enjoy it. Best wishes from all at Castle Motors

By Jason F on 28 May 2021 | Verified purchase

Very happy with the service we received from Keith and Richard. Very friendly guys who were a pleasure to deal with. We would use them again.

Reply from Castle Motors on 28/05/21

Thanks Jason. It was was meeting you and a pleasure all round. Best wishes from all at Castle Motors