Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
" A new Jaguar XF Sportsbrake Owner"
By Martin A on 18 September 2019 | Verified purchase
Castle Motors, I only had contact with the owner. I am an English man living in the Czech Republic...!!! And have been searching for a Jaguar XF Sportsbrake for a few years, Cz didn't really have a lot of choice so I had to came back to the UK Autotrader for hopefully a better choice of vehicle...!!! From which there was approximately 44 options in the jaguar XF Sportsbrake section, I came across Castle Motors situated in the Town I grew up in " Fleet". A blessing in disguise. The Car they had for sale was just what I wanted "Jaguar XF Sportsbrake R-sport". The car itself outstanding, and the communication with the Manager was excellent, I now proudly own my Dream car...!!! & would just like complement & thank Castle Motors for there expert help, everything went smoothly ...!!! Cheers from Martin Arnold (Jaguar owner)
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5
Excellent customer experience
By Robert F on 16 September 2019 | Verified purchase
Travelled from ROI to buy car, from very first engagement brilliant to deal with, car in excellent condition and exactly as described, on the day when purchased car the team couldn't of been more helpful. Really good and genuine people - highly recommend.
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5
Customer satisfaction
By David W on 15 September 2019 | Verified purchase
Its great to deal with an independant car dealer who truly strives to provide customer satisfaction.
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5
Refreshing!
By Brady D on 15 September 2019 | Verified purchase
Straightforward and pleasant overall buying experience with the car exactly as I had been led to believe. The level of presentation was very good, whilst the customer interaction is well managed. I am delighted to recommend.
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5
Very helpful friendly business
By Sam C on 06 September 2019 | Verified purchase
Very very helpful. Contacted them on the Monday with an interest in purchasing and financing a car, was able to drive away with the car on the Saturday! Very friendly business, who clearly knew and had dealt with financing and stuff before! Was very happy with the service!
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5
Excellent service
By Valerie G on 11 August 2019 | Verified purchase
Excellent service, found them very helpful and not at all pushy, would highly recommend.
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5
Great company to deal with
By Peter C on 07 August 2019 | Verified purchase
Great company to deal with. Very accomodating and I left feeling i'd been very well looked after.
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5
A pleasurable buying experience....
By Mike B on 07 August 2019 | Verified purchase
I can honestly say that buying my car from Castle Motors was carried out in a relaxed and thoughtful way by the management team (not permitted to name names) R and J. The whole process was explained clearly , and all my questions were answered in a straight forward simple manner. I would have no hesitation in returning to buy my next car from Castle Motors The whole transaction went smoothly and without a hitch. Many Thanks to R and J
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5
Made purchasing a pleasure.
By Mark B on 05 August 2019 | Verified purchase
Right from the first hello we were made to feel welcome in the showroom. A friendly and helpful approach that made you feel at ease and made the whole process of purchasing a car a pleasure. The team could not have been more helpful and I would have no hesitation in recommending Castle Motors.
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5
A pleasant car buying experience.
By Charles S on 04 August 2019 | Verified purchase
It’s been 6 months now since we bought our Nissan Qashqai Tekna DCI from Castle Motors and we found the salesman very pleasant to deal with, he went the “extra mile” when we had some requests. We would not hesitate to buy from Castle Motors again if they had the car we were looking for. Just kept forgetting to do a review and only remembered when I was tidying my emails.