Customer reviews of Castle Motors

By Peter M on 08 October 2019 | Verified purchase

After searching for a ford edge without some of the garish colours that are available we found that castle motors had one in a respectable mid blue . I was at a funeral at the time of making a phone call to R who gave me a very detailed view of the exterior paintwork of the car . I persuaded my wife to come back early from a caravan trip that we had arrange with the children and their tents for our grandchilds birthday .Thank God the M3 was travelling nicely for a change on a sunday afternoon , we arrived in our 59 plate s max to see this lovely ford edge sitting outside the showroom doors .R gave us space to inspect the vehicle and then we went off for a test drive .All was o/k until we came back to the showroom which was being looked after by R,s wife , I decided to do the parallel park .OMG new marks and spencers pants for me , it was brilliant never had the use of it before and R was quite happy for me to try it out .\.Good people to deal with

Reply from Castle Motors on 09/10/19

Thanks for the review Peter , and sorry the auto parallel parking had such dramatic side effects !! Enjoy the Edge, best wishes from all at Castle Motors

By Ben G on 08 October 2019 | Verified purchase

Richard made purchasing my new car as painless as could be. Great communication, car as described and courteous follow up to check everything is as it should be.

Reply from Castle Motors on 09/10/19

Cheers Ben, we try to keep things simple and straight forward here. Enjoy the E-Class and best wishes from all at Castle Motors

By Martin A on 18 September 2019 | Verified purchase

Castle Motors, I only had contact with the owner. I am an English man living in the Czech Republic...!!! And have been searching for a Jaguar XF Sportsbrake for a few years, Cz didn't really have a lot of choice so I had to came back to the UK Autotrader for hopefully a better choice of vehicle...!!! From which there was approximately 44 options in the jaguar XF Sportsbrake section, I came across Castle Motors situated in the Town I grew up in " Fleet". A blessing in disguise. The Car they had for sale was just what I wanted "Jaguar XF Sportsbrake R-sport". The car itself outstanding, and the communication with the Manager was excellent, I now proudly own my Dream car...!!! & would just like complement & thank Castle Motors for there expert help, everything went smoothly ...!!! Cheers from Martin Arnold (Jaguar owner)

Reply from Castle Motors on 19/09/19

It was a pleasure to deal with you Martin and it's great that we were the ones to be able to supply you with the car of your dreams.Enjoy the Jaguar and please do keep in touch , best wishes from all at Castle Motors

By Robert F on 16 September 2019 | Verified purchase

Travelled from ROI to buy car, from very first engagement brilliant to deal with, car in excellent condition and exactly as described, on the day when purchased car the team couldn't of been more helpful. Really good and genuine people - highly recommend.

Reply from Castle Motors on 17/09/19

Thanks for the review Rob , its great to receive such positive feedback and thanks for coming all this way to buy the car. Best wishes from all at Castle Motors

By David W on 15 September 2019 | Verified purchase

Its great to deal with an independant car dealer who truly strives to provide customer satisfaction.

Reply from Castle Motors on 16/09/19

Thank you for the lovely review David , and it's nice to hear customers appreciating our efforts to raise the standard of us independent dealers. Best wishes from all at Castle Motors

By Brady D on 15 September 2019 | Verified purchase

Straightforward and pleasant overall buying experience with the car exactly as I had been led to believe. The level of presentation was very good, whilst the customer interaction is well managed. I am delighted to recommend.

Reply from Castle Motors on 16/09/19

Thank you for your comments Brady and we look forward to receiving your recommendations. Best wishes from all at Castle Motors

By Sam C on 06 September 2019 | Verified purchase

Very very helpful. Contacted them on the Monday with an interest in purchasing and financing a car, was able to drive away with the car on the Saturday! Very friendly business, who clearly knew and had dealt with financing and stuff before! Was very happy with the service!

Reply from Castle Motors on 07/09/19

Thank you for the great review Sam. We try to keep things simple here and it clearly worked well in this case. Enjoy the Suzuki and best wishes from all at Castle Motors

By Valerie G on 11 August 2019 | Verified purchase

Excellent service, found them very helpful and not at all pushy, would highly recommend.

By Peter C on 07 August 2019 | Verified purchase

Great company to deal with. Very accomodating and I left feeling i'd been very well looked after.

Reply from Castle Motors on 08/08/19

Thanks Peter , I am sure you will enjoy the Mercedes especially as it's now complete with your private plate !! Best wishes from all at Castle Motors

By Mike B on 07 August 2019 | Verified purchase

I can honestly say that buying my car from Castle Motors was carried out in a relaxed and thoughtful way by the management team (not permitted to name names) R and J. The whole process was explained clearly , and all my questions were answered in a straight forward simple manner. I would have no hesitation in returning to buy my next car from Castle Motors The whole transaction went smoothly and without a hitch. Many Thanks to R and J

Reply from Castle Motors on 08/08/19

Thank your for the honest and open review Mike , we really do think that spending all that money on a car should be a pleasure not a chore and that you want to feel confident in the people you are dealing with. It would appear that we have succeeded on this occasion with the sale of the Jaguar to you. Good luck and best wishes from R & J !!