Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Dream mini, easy purchase
By Maria F on 25 June 2019 | Verified purchase
All the team at castle motors were very friendly and helpful, nothing was to much trouble, they talked us through the whole sales process and helped us set up the fiance agreement. It was such an easy purchase with their help. Really pleased with our new car and would recommend them.
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5
Castle Motors...Simply the best !!!
By Maria D on 25 June 2019 | Verified purchase
We purchased a Nissan Qashqai from Castle Motors recently. This is a very friendly family run business and everyone there is very helpful making the whole process from start to finish enjoyable. The customer service is second to none, I highly recommend Castle Motors to everyone. This is not just a business to them they truly provide and great service, fantastic motors and above all they care about customer satisfaction and company reputation. I am a very happy customer and I am delighted with my new car, thank you Castle Motors.
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5
An excellent car buying experience, thank you
By Graham H on 25 June 2019 | Verified purchase
From the initial enquiry to driving away in my new car Richard was extremely helpful, knowledgeable and unhurried. The whole experience was a pleasure and unlike many of my previous experiences of high pressure main dealer salesmen. I would recommend Castle Motors without hesitation. Needless to say next time my wife or I want to change our current cars we will be straight down to Richard at his Fleet premises.
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5
Just brought a Kia
By Terri M on 10 June 2019 | Verified purchase
Castle motors are a great small family run business. We have just recently brought a car from them the service was excellent, they really couldn’t do enough for us. We were kept up-to-date with the car after putting a deposit down and we can’t thank Richard enough for his hard work insuring the car will be ready on time . We would highly recommend Castle motors.
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5
Purchase Hyundai I10
By James M on 10 June 2019 | Verified purchase
The sales team was very helpful with the whole purchase process, no hassle and very quick, also they went out of their way to get the car delivered to us, am very happy with their service and response time 😊
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5
Most pleasant and excellent experience
By Rob D on 07 June 2019 | Verified purchase
The most excellent car buying experience I have ever had, most pleasant sales guys, nothing was to much trouble, a pleasure to do business with, I would certainly return to Castle Motors for my next car.
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5
Great car from Castle Motors
By Emma-Jane B on 28 May 2019 | Verified purchase
Bought a nearly new Smax from Castle motors. Very professional, helpful and friendly staff. Love the new car! Would buy from there again.
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5
Smooth stress free car purchase
By Paul C on 23 May 2019 | Verified purchase
It was a pleasure to purchase a car from Castle Motors. After searching for some time for the right car, in the required condition, at a fair price we travelled to Castle Motors to inspect. Immediately made to feel welcome without any sales pressure, very quickly agreed to proceed with the purchase. A similar fair deal was agreed on our part exchange, and all concluded and collected the following week as arranged with no fuss nor dramas. Excellent car and really pleased, look forward to the next opportunity of dealing with Castle Motors! Well done.
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5
Kia Sportage
By Stephen E on 17 May 2019 | Verified purchase
The first car we viewed at Castle Motors was not right for us, and we were asked what we were looking for. Having given a very long wish list we did not expect to hear anything soon but to our surprise we received a ‘phone call a few days later and the ideal car had been sourced. There was no pressure to buy, and the guys were a pleasure to deal with. I would have given 5 stars, but after three weeks of waiting I had to request that they expedite the log book. (It seems they only deal with the after sales paperwork once a month or so). A minor thing but we were waiting to put on private plates. Otherwise an excellent service.
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5
Service above and beyond.
By Ross N on 08 May 2019 | Verified purchase
I am probably one of the most critical of people when it comes to cars. I do my research and know the specs and performances before even starting to view. The chaps at Castle were polite old school gentlemen who new there cars and sold them with pride.The car I purchased was far from new and and needed one or two things sorting out.Castle motors either sourced or fitted the parts and put a full mot and service on the car with out any quibbling.If you want somebody with the knowledge and respect for you as the customer.Visit a couple of the big warehouse type showrooms ..and then visit Castle Motors. Service above and beyond.