Customer reviews of Castle Motors

By Neil W on 10 May 2017 | Verified purchase

Great local family business. With good selection of quality cars. Richard was very honest and helpful and there was no pressure to buy. Fair price and part ex on the car. Wife is very happy with the new car. Will be back when it's time to change the other car!

Reply from Castle Motors on 12/05/17

Thanks for that Neil and glad to hear that your wife is happy with the DS3. We look forward to seeing you when the Renault us up for change !

By Colin M on 09 May 2017 | Verified purchase

I found Jason and Richard from Castle Motors very straight forward and easy to deal with, as I travelled some distance to view, and as it worked out buy a vehicle from them, we needed to exchange factual information on the vehicle I hoped to trade in and the one I hoped to buy prior to my visit. I am pleased to say that everything turned out according to plan and the exchange purchase went through smoothly and efficiently. I have no problem in recommending Castle Motors based on my experience with them and I found their after sale warranty reassuring.

Reply from Castle Motors on 12/05/17

We are so pleased it was worth the trip up from Bath for you Colin. Enjoy the Qashqai !!

By Nicola H on 03 May 2017 | Verified purchase

I had been to a few car dealers and I must say Castle Motors where by far the best. They listened to my requirements and where not pushy in any way. I came away with exactly what I was after and more!

Reply from Castle Motors on 05/05/17

Thanks Nicola , we are so please that the X-Trail is everything you were looking for !

By Dave V on 02 May 2017 | Verified purchase

Been waiting for a while for the car I wanted and one turned up at castle motors went to have a look arranged a test drive . Tured up it was already to go really nice motor a few bits needed to be sorted out Which were done to a high stranded so really happy with it would recomend them .

Reply from Castle Motors on 03/05/17

Glad everything was up to Standard Dave , i think that is one of the quickest sales we have made in a while !! Enjoy the Mercedes and don't forget to try the auto main beam :)

By Ladi F on 30 April 2017 | Verified purchase

Richard from Castle Motors was superb in 2 ways. He went beyond the call of duty to help me secure the car and he was also quite patient with me without pushing me in any way. He conducted his business in a very friendly manner which made the experience quite relaxing. Further more, he displayed a technical knowledge of the product he was selling. I would highly recommend Castle Motors

Reply from Castle Motors on 01/05/17

Cheers Ladi , I'm so glad we got you into the 640D and I trust you will soon be enjoying some top down motoring !!

By Teresa W on 20 April 2017 | Verified purchase

Didn't feel pressurised to buy.. Friendly and helpful Really happy with purchase

Reply from Castle Motors on 21/04/17

Thanks Teresa , I'm glad you made the right choice in the end with the RCZ !!

By Cindy H on 04 April 2017 | Verified purchase

Up front, honest, no pushy sales. Great stock and a lovely family based team - something the guys clearly pride themselves on!

Reply from Castle Motors on 05/04/17

Cheers Cindy , all the best with your " Grown Up " car !!

By Joyce B on 27 March 2017 | Verified purchase

I searched for a vehicle online and knew exactly what i was looking for. I narrowed it down to 3 dealers and visited Castle Motors first. I received very good service and got all my questions answered. I also received very positive feedback from another customer on site whilst i was there which made me feel very comfortable with possibly making a deal. I then visited another dealer on my list of vehicles who was more interested in his own personal affairs than selling me a car and did not get my message and requirements correctly or were not interested. More reason to go back to dealer i trusted and felt comfortable with and within a few days my car was ready for collection. Great service.

Reply from Castle Motors on 28/03/17

Thank you so much for your comments Joyce. Mr & Mrs O'Horan are very pleased with the Juke they were collecting on that day and its lovely to hear they recommended us to you and you are now so please with the Qashqai ! Thanks again , Richard

By Caroline O on 22 March 2017 | Verified purchase

Friendly & professional service from selection of our vehicle to completion of sale. Richard was informative & efficient & delivered on everything he said he would. We were very impressed with our experience at Castle Motors & would happily recommend Richard & the team to anyone looking for a used car.

Reply from Castle Motors on 23/03/17

Thanks Caroline , much appreciated . Enjoy the Juke !!

By Nicola H on 12 March 2017 | Verified purchase

We travelled from Cardiff to pick up the car which we hadn't seen. Everything was as we had discussed and the car was exactly as described. Richard took time to talk with me on the phone but gave me time to make my decision without giving deadlines or being pushy. I would highly recommend purchasing a car from Castle motors.

Reply from Castle Motors on 13/03/17

Thanks NIcky, we do make a huge effort with the accuracy of our descriptions as the power of the internet means that we are selling more and more cars over the phone to people like yourself who are prepared to travel for the right vehicle. I hope you get as much pleasure from this Sorento as you did from your old one ! Thanks again, Richard