Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Highly recommended!
By Neil W on 10 May 2017 | Verified purchase
Great local family business. With good selection of quality cars. Richard was very honest and helpful and there was no pressure to buy. Fair price and part ex on the car. Wife is very happy with the new car. Will be back when it's time to change the other car!
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5
Friendly, factual dealing.
By Colin M on 09 May 2017 | Verified purchase
I found Jason and Richard from Castle Motors very straight forward and easy to deal with, as I travelled some distance to view, and as it worked out buy a vehicle from them, we needed to exchange factual information on the vehicle I hoped to trade in and the one I hoped to buy prior to my visit. I am pleased to say that everything turned out according to plan and the exchange purchase went through smoothly and efficiently. I have no problem in recommending Castle Motors based on my experience with them and I found their after sale warranty reassuring.
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5
A really friendly and knowledgeable team
By Nicola H on 03 May 2017 | Verified purchase
I had been to a few car dealers and I must say Castle Motors where by far the best. They listened to my requirements and where not pushy in any way. I came away with exactly what I was after and more!
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5
Really happy can not fault a thing
By Dave V on 02 May 2017 | Verified purchase
Been waiting for a while for the car I wanted and one turned up at castle motors went to have a look arranged a test drive . Tured up it was already to go really nice motor a few bits needed to be sorted out Which were done to a high stranded so really happy with it would recomend them .
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5
Exceptional customer services
By Ladi F on 30 April 2017 | Verified purchase
Richard from Castle Motors was superb in 2 ways. He went beyond the call of duty to help me secure the car and he was also quite patient with me without pushing me in any way. He conducted his business in a very friendly manner which made the experience quite relaxing. Further more, he displayed a technical knowledge of the product he was selling. I would highly recommend Castle Motors
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5
Brilliant
By Teresa W on 20 April 2017 | Verified purchase
Didn't feel pressurised to buy.. Friendly and helpful Really happy with purchase
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5
Would Recommend!!!
By Cindy H on 04 April 2017 | Verified purchase
Up front, honest, no pushy sales. Great stock and a lovely family based team - something the guys clearly pride themselves on!
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5
very professional, provided good service
By Joyce B on 27 March 2017 | Verified purchase
I searched for a vehicle online and knew exactly what i was looking for. I narrowed it down to 3 dealers and visited Castle Motors first. I received very good service and got all my questions answered. I also received very positive feedback from another customer on site whilst i was there which made me feel very comfortable with possibly making a deal. I then visited another dealer on my list of vehicles who was more interested in his own personal affairs than selling me a car and did not get my message and requirements correctly or were not interested. More reason to go back to dealer i trusted and felt comfortable with and within a few days my car was ready for collection. Great service.
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5
Five star friendly, professional service
By Caroline O on 22 March 2017 | Verified purchase
Friendly & professional service from selection of our vehicle to completion of sale. Richard was informative & efficient & delivered on everything he said he would. We were very impressed with our experience at Castle Motors & would happily recommend Richard & the team to anyone looking for a used car.
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5
Excellent
By Nicola H on 12 March 2017 | Verified purchase
We travelled from Cardiff to pick up the car which we hadn't seen. Everything was as we had discussed and the car was exactly as described. Richard took time to talk with me on the phone but gave me time to make my decision without giving deadlines or being pushy. I would highly recommend purchasing a car from Castle motors.