Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Excellent service
By Simon P on 08 March 2017 | Verified purchase
Very impressed with the service from Castle Motors., nothing was too much trouble. I never felt any pressure to buy. It's great to see family run businesses still around that are not just hear to grab your money, well done to Rucahrd and the team.
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5
Friendly, considerate, no pressure.
By Steven R on 04 March 2017 | Verified purchase
Phoned up in advance as I had a long way to travel to view the car. I was given honest and accurate answers to my questions and when I viewed the car it was clear I hadn't wasted my time. A quality car, presented well. Friendly and no pressure approach led to a far better experience than I've had with other 2nd hand car dealers.
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5
Easily trusted.
By John R on 01 March 2017 | Verified purchase
Honest, friendly family business. Only stock and sell quality vehicles.
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5
A great family run business
By Tristan L on 20 February 2017 | Verified purchase
I have dealt with Castle Motors for my last two cars. Both times I have received excellent service from the guys. A family run business that I feel has great customer service, and great value for the spec levels of cars offered. I will not hesitate in going back to them for future cars.
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5
Total confidence from over 100 miles
By Andy S on 13 February 2017 | Verified purchase
A very honest and professional service. Castle gave us total confidence that the vehicle they described on the phone and on their advertising was exactly as it was with no surprises. This is very reassuring, especially when you're traveling from over 100 miles away. I would definitely recommend Castle Motors.
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5
Very good
By Paul C on 13 February 2017 | Verified purchase
very helpful and friendly staff ,good deal and very quick and efficient
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5
Very friendly service
By Julia C on 27 January 2017 | Verified purchase
Excellent service through start to finish of buying vehicle. Excellent after care as well. Very friendly and approachable. Felt at ease dealing with Castle Motors!
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5
Castle Motors - excellent service
By Julian R on 26 January 2017 | Verified purchase
After having taken the car for a rest drive I felt free to pursue the purchase in my own time, no pressure or continuous calls. I went back with one concern which Richard was happy to sort out and I was happy to drive away with the car confident I wouldn't have to go straight to nearest garage. A week in of owning the vehicle the engine management light came on and that was dealt with at my earliest convenience (a replacement of glow plugs), that too Richard was happy to sort out. I have been issued with a new service booklet, a three month warranty and 12 month free AA roadside help which I find a valuable gesture. I have had the vehicle a few weeks now and all appears to be working well. Castle Motors has done well to accommodate my concerns and have shown good service to me.
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5
Gem of a find
By Michael S on 24 January 2017 | Verified purchase
Came across Castle Motors purely by chance. Richard the car salesman was very knowleagable,honest,reliable without any pressure selling.Very happy with my purchase and part ex.Well run family business, would use again.
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5
Ford KA
By Abigail H on 17 January 2017 | Verified purchase
Friendly, professional and very good. Someone we would look to buy from again in future