Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Mercedes E350 - Delighted & Highly Recommended!
By Ricky T on 07 June 2018 | Verified purchase
This is the second car I have purchased from Castle motors and have again been hugely impressed with the entire experience. Genuinely, other dealerships really could learn a thing or two from these guys! communication is absolutely perfect throughout with never a hint of pressure or rushing your decision. In fact Richard spent about 2 hours with me whilst I test drove 2 Mercedes Estates. He gave me just enough information on each, answered all my questions and I really felt he cared about my final choice almost as much as I did. I would go as far as to say that of all the cars I have purchased over the years , Castle Motors are easily the most genuine, honest and helpful people I have dealt with and I will be back again without hesitation. Love the car Richard and thank you so much for all your help with the entire process (even changing registrations).
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5
Excellent helpful service
By Jacqueline K on 06 June 2018 | Verified purchase
Excellent service and help. Richard could not have been more helpful and my wife is enjoying her new car. I have no hesitation in recommending Castle motors and will be returning when I need a new car. Thank you for your help Richard
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5
Friendly and efficient service.
By Olivia G on 05 June 2018 | Verified purchase
Fantastic personal and friendly service. Very helpful and efficient. I love my new car and am really pleased with it. No problems at all.
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5
Perfect experience
By Robert P on 05 June 2018 | Verified purchase
My 4th car from Castle Motors, always a very professional and friendly service, would thoroughly recommend! Car buying as it should be, a pleasurable and fun experience
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5
Friendly and aproachable car sales.
By Emma B on 21 May 2018 | Verified purchase
Castle motors were very friendly and helpful in assisting me with buying my car. They were not in any way pushy, and I didn't feel pressured into buying as I have felt in the past at some places. They were very aproachable and answered all my questions. I would definitely go back.
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5
Absolutely fantastic Company!
By Justin R on 14 May 2018 | Verified purchase
Our experience with Castle Motors was nothing but fantastic. Richard was extremely helpful and professional from day one and made purchasing our Nissa Qashqai straight forward and hassle free! We would highly recommend Castle Motors and their team to anyone looking to purchase a new car and wouldn't hesitate going to them should we buy another car in the future. Thank you Castle Motors, 5 stars isn't enough, if we could we would give 50!
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5
Friendly and speedy, overall excellent service
By Gary B on 01 May 2018 | Verified purchase
Very friendly staff. We drove away our new car on the same day as we viewed it. Overall excellent experience and the kids enjoyed the day out. Will be back in the future I'm sure.
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5
Very helpful
By Hannah T on 26 April 2018 | Verified purchase
It was a pleasure buying a car at Castle Motors, Richard was very personable, honest and helpful. We felt we were given no-pressure advice and the car we bought is great!
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5
Friendly and Helpful
By Courtney C on 24 April 2018 | Verified purchase
I thought that looking for a car on my own being a young female would be a scary process but i cant fault the team at Castle Motors. They not only explained everything to me in detail they helped me through the process and were a phone call away if needed! I am extremely happy with my new car and cant thank them enough. Would 100% recommend to my friends and family.
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5
Great experience
By Pam H on 23 April 2018 | Verified purchase
My partner and I have recently bought cars from this trader and were very happy with the service provided.