Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
-
5
A good experience all round
By Julian H on 19 December 2017 | Verified purchase
All the staff were friendly helpful and put us at our ease, and they resolved all of our queries whilst ensuring we got a great deal on a genuine quality used vehicle.
-
5
Excellent service from a family run business.
By Celia B on 18 December 2017 | Verified purchase
Totally outstanding service from Castle Motors. Super friendly, honest, kind, helpfull, knowledgeable staff and with no pressurised sales pitch. Nothing was too much trouble, and Richard & Jason have completely changed my mind about how good and non stressful buying a new car can be (after a few 'less than pleasant' experiences in the past with pushy car sales companies). I will be shouting from the roof top to recommend you to my family & friends, and I don't do that very often. The added bonus is that I have a fantastic new car and at a brilliant price. Thank you so much for everything.
-
5
Excellent Service!
By Mike M on 16 December 2017 | Verified purchase
I found them to be friendly, helpful and extremely flexible in everything concerned with the part exchange of my vehicle and the purchase of my Ford Focus. A family concern, they are totally focused on providing a fair deal to customers they clearly value. The next time either my wife or I are looking to buy a vehicle, the first place we will look is Castle Motors!
-
5
Castle Motors for excellent service
By Peter W on 29 November 2017 | Verified purchase
After I saw the car I wanted on Autotrader, I contacted Castle Motors direct, and negotiated a deal in principle on the phone. As I live on the Isle of Wight, I could not travel to view the car for a few days, but Castle were happy to reserve the car for a small deposit. When I visited Castle Motors, I found the salesman easy to talk to and work with, to finalise the sale and part exchange of my previous vehicle. He was very helpful throughout the whole process, and I would definitely recommend Castle Motors to any potential purchaser.
-
5
Great experience, will not hesitate going back !
By Daljinder H on 16 November 2017 | Verified purchase
Very helpful service from Richard at Castle motors!
-
5
I cannot fault Castle Motors. Excellent.
By Stuart D on 07 November 2017 | Verified purchase
I was aware of Castle Motors because several neighbours have purchased cars in the past from the dealer. In fact, one neighbour has bought five cars over the last 10 years or so (for various family members) and has always been very pleased. I was therefore already confident about using this dealer. The experience matched my expectations fully. I discussed my requirements and a suitable vehicle was recommended. A test drive was arranged for the following day. The car was ready at the appointed time. It was clean, both inside and out, and the test drive went smoothly. One minor point was that the vehicle was pulling to the left slightly but the owner readily agreed to have the tracking checked. Upon returning to the premises of the dealer, the sale was agreed, subject to the tracking being checked, which was arranged by phone before I left. I transferred the agreed deposit and then the balance two days before I collected the vehicle as arranged. The collection process was faultless
-
5
Excellent company to del with
By Chris M on 07 November 2017 | Verified purchase
Excellent experience, the owner is very personable and looks to assist you in any way possible. No pressure selling, just good old fashioned help. Thank you
-
5
Excellent service
By Thom H on 07 November 2017 | Verified purchase
Excellent service. Car was in excellent condition and as described and proceed correctly
-
5
Pleasurable buying experience
By Roger B on 31 October 2017 | Verified purchase
Very happy with the manor in which we were dealt with , never felt any pressure to buy at any time in the process . An excellent choice of quality used vehicles at fair prices. We can definitely recommend Castle Motors.
-
5
Nice People, Fantastic Cars, Honest, Helpful
By Gavin H on 30 October 2017 | Verified purchase
Richard at Castle Motors could not have been any more helpful. Good honest advice, No pressure at all. I would return time and time again and would highly recommend them. A massive thank you at Castle Motors. Gavin :-)