Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
-
5
Exceptionally good!
By Joanne P on 13 June 2017 | Verified purchase
Our experience at Castle Motors was exceptionally good. We are a young couple expecting our first baby, so like most people in this situation, we had done all our prior research and decided on the specific make, model and spec of car we wanted before embarking on our search. Richard was attentive to our requirements and clearly understood our position. He provided excellent levels of customer service, was extremely transparent and communicative throughout the sale and the deal we negotiated, and finally he couldn't have been more friendly. We are very happy with the car that was prepared and valeted to a high standard and it has lived up to all of our expectations. We wouldn't hesitate recommending Castle Motors to any of our friends and family.
-
5
Highly Recommended
By Steve P on 08 June 2017 | Verified purchase
Excellent, friendly & understanding service. Lot's of additional things done at no charge including, refurbishing the alloys, bodywork touch up, mechanical check-up, A/C refill, & new Reg plates on a relatively low priced car. Highly recommended.
-
5
Ten out of ten - just do it !
By Tim B on 06 June 2017 | Verified purchase
Great car, great dealer ! Pleasurable experience (unlike the main dealer) and warm and friendly family atmosphere. No pressure sales, just good old honest easy dealings made the purchase a doddle. No hesitation recommending - don't be nervous, just go there and find out for yourself !
-
5
Good dealership great customer service
By Kimberley S on 03 June 2017 | Verified purchase
Very good customer service, nothing was too much trouble. We went to view a car on Sunday as weekdays are generally busy. We were delighted with the quality of cars and information about the service history. Definitely would recommend them to friends and family.
-
5
A1 Customer Service!
By Sarah F on 27 May 2017 | Verified purchase
It never easy parting with your hard earned pennies but the care and attention shown by Richard made it a much easier experience and we would gladly return when the time comes to replace our new addition to the family. No pushy sale just clear instruction of what's on offer. A deal was easily struck and all the to do's were achieved to our satisfaction. Wishing your business every success built on customer satisfaction. Kind Rewards Will & Sarah F
-
5
Truly excellent
By David W on 25 May 2017 | Verified purchase
Best experience I've had. The guys there (not allowed to mention their names as autotrader wouldn't publish my first review!!!!) are excellent, knowledgable, gave a bit of a deal and a fair price on my part exchange. Beautiful car, nicely valeted and purrs like no other car I've owned. Get in contact with these guys. Highly recommend
-
5
Highly recommended!
By Neil W on 10 May 2017 | Verified purchase
Great local family business. With good selection of quality cars. Richard was very honest and helpful and there was no pressure to buy. Fair price and part ex on the car. Wife is very happy with the new car. Will be back when it's time to change the other car!
-
5
Friendly, factual dealing.
By Colin M on 09 May 2017 | Verified purchase
I found Jason and Richard from Castle Motors very straight forward and easy to deal with, as I travelled some distance to view, and as it worked out buy a vehicle from them, we needed to exchange factual information on the vehicle I hoped to trade in and the one I hoped to buy prior to my visit. I am pleased to say that everything turned out according to plan and the exchange purchase went through smoothly and efficiently. I have no problem in recommending Castle Motors based on my experience with them and I found their after sale warranty reassuring.
-
5
A really friendly and knowledgeable team
By Nicola H on 03 May 2017 | Verified purchase
I had been to a few car dealers and I must say Castle Motors where by far the best. They listened to my requirements and where not pushy in any way. I came away with exactly what I was after and more!
-
5
Really happy can not fault a thing
By Dave V on 02 May 2017 | Verified purchase
Been waiting for a while for the car I wanted and one turned up at castle motors went to have a look arranged a test drive . Tured up it was already to go really nice motor a few bits needed to be sorted out Which were done to a high stranded so really happy with it would recomend them .