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66 Albert Street, Fleet, Hampshire, GU51 3RN
01252 612462

Customer reviews of Castle Motors

At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Castle Motors

Castle Motors

Based on 436 customer reviews

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  • 5

    Really happy can not fault a thing

    By Dave V on 02 May 2017 | Verified purchase

    Been waiting for a while for the car I wanted and one turned up at castle motors went to have a look arranged a test drive . Tured up it was already to go really nice motor a few bits needed to be sorted out Which were done to a high stranded so really happy with it would recomend them .

    Reply from Castle Motors on 03/05/17

    Glad everything was up to Standard Dave , i think that is one of the quickest sales we have made in a while !! Enjoy the Mercedes and don't forget to try the auto main beam :)

  • 5

    Exceptional customer services

    By Ladi F on 30 April 2017 | Verified purchase

    Richard from Castle Motors was superb in 2 ways. He went beyond the call of duty to help me secure the car and he was also quite patient with me without pushing me in any way. He conducted his business in a very friendly manner which made the experience quite relaxing. Further more, he displayed a technical knowledge of the product he was selling. I would highly recommend Castle Motors

    Reply from Castle Motors on 01/05/17

    Cheers Ladi , I'm so glad we got you into the 640D and I trust you will soon be enjoying some top down motoring !!

  • 5


    By Teresa W on 20 April 2017 | Verified purchase

    Didn't feel pressurised to buy.. Friendly and helpful Really happy with purchase

    Reply from Castle Motors on 21/04/17

    Thanks Teresa , I'm glad you made the right choice in the end with the RCZ !!

  • 5

    Would Recommend!!!

    By Cindy H on 04 April 2017 | Verified purchase

    Up front, honest, no pushy sales. Great stock and a lovely family based team - something the guys clearly pride themselves on!

    Reply from Castle Motors on 05/04/17

    Cheers Cindy , all the best with your " Grown Up " car !!

  • 5

    very professional, provided good service

    By Joyce B on 27 March 2017 | Verified purchase

    I searched for a vehicle online and knew exactly what i was looking for. I narrowed it down to 3 dealers and visited Castle Motors first. I received very good service and got all my questions answered. I also received very positive feedback from another customer on site whilst i was there which made me feel very comfortable with possibly making a deal. I then visited another dealer on my list of vehicles who was more interested in his own personal affairs than selling me a car and did not get my message and requirements correctly or were not interested. More reason to go back to dealer i trusted and felt comfortable with and within a few days my car was ready for collection. Great service.

    Reply from Castle Motors on 28/03/17

    Thank you so much for your comments Joyce. Mr & Mrs O'Horan are very pleased with the Juke they were collecting on that day and its lovely to hear they recommended us to you and you are now so please with the Qashqai ! Thanks again , Richard

  • 5

    Five star friendly, professional service

    By Caroline O on 22 March 2017 | Verified purchase

    Friendly & professional service from selection of our vehicle to completion of sale. Richard was informative & efficient & delivered on everything he said he would. We were very impressed with our experience at Castle Motors & would happily recommend Richard & the team to anyone looking for a used car.

    Reply from Castle Motors on 23/03/17

    Thanks Caroline , much appreciated . Enjoy the Juke !!

  • 5


    By Nicola H on 12 March 2017 | Verified purchase

    We travelled from Cardiff to pick up the car which we hadn't seen. Everything was as we had discussed and the car was exactly as described. Richard took time to talk with me on the phone but gave me time to make my decision without giving deadlines or being pushy. I would highly recommend purchasing a car from Castle motors.

    Reply from Castle Motors on 13/03/17

    Thanks NIcky, we do make a huge effort with the accuracy of our descriptions as the power of the internet means that we are selling more and more cars over the phone to people like yourself who are prepared to travel for the right vehicle. I hope you get as much pleasure from this Sorento as you did from your old one ! Thanks again, Richard

  • 5

    Excellent service

    By Simon P on 08 March 2017 | Verified purchase

    Very impressed with the service from Castle Motors., nothing was too much trouble. I never felt any pressure to buy. It's great to see family run businesses still around that are not just hear to grab your money, well done to Rucahrd and the team.

    Reply from Castle Motors on 10/03/17

    Cheers Simon , lovely comments , enjoy the Mercedes !

  • 5

    Friendly, considerate, no pressure.

    By Steven R on 04 March 2017 | Verified purchase

    Phoned up in advance as I had a long way to travel to view the car. I was given honest and accurate answers to my questions and when I viewed the car it was clear I hadn't wasted my time. A quality car, presented well. Friendly and no pressure approach led to a far better experience than I've had with other 2nd hand car dealers.

    Reply from Castle Motors on 06/03/17

    Its nice to hear back that customers to appreciate our honest no pressure approach. Enjoy the Jaguar , Thanks Richard

  • 5

    Easily trusted.

    By John R on 01 March 2017 | Verified purchase

    Honest, friendly family business. Only stock and sell quality vehicles.

    Reply from Castle Motors on 02/03/17

    Cheers John and thank you for your continued custom !