Customer reviews of Castle Motors

By Anonymous on 17 December 2021 | Verified purchase

Excellent vehicle and great service.

Reply from Castle Motors on 21/12/21

Thanks for the review , have fun with the Jaguar :). Best wishes from all at Castle Motors

By Andrew Hudson on 09 December 2021 | Verified purchase

Extremely pleasant and helpful with excellent understanding of our requirements.

Reply from Castle Motors on 13/12/21

Thanks Mr Hudson. I'm sure the Kuga will prove to be the right choice. Best wishes from all at Castle Motors

By Paul Smith on 27 November 2021 | Verified purchase

Excellent service from Richard . Hassle free from start to finish. Very friendly. Would highly recommend.

Reply from Castle Motors on 27/11/21

Cheers Paul , it's nice when everything runs smoothly and we have another satisfied customer :) Enjoy the Volvo and Best wishes from all at Castle Motors

By Paul Saint on 24 November 2021 | Verified purchase

Richard was very friendly and told us everything we needed to know about the car. The quality of their cars is exceptional and he doesn’t pressurise to buy at all! Will definitely use again. Thank you!

Reply from Castle Motors on 26/11/21

Cheers Paul , it was nice doing business with you and great to have another local customer pleased with our service. Enjoy the Jeep and best wishes from all at Castle Motors

By George Connolly on 23 November 2021 | Verified purchase

Highly recommend I asked for a lot and they gave me a lot. Straight and Honest

Reply from Castle Motors on 23/11/21

Cheers George , so glad we got there in the end. Enjoy the Civic , best wishes from all at Castle Motors

By Ian Asher on 22 November 2021 | Verified purchase

Easily the best experience I've had buying a car. Friendly, family run dealership who genuinely want to please their customers and promote repeat business. I would not hesitate to recommend them.

Reply from Castle Motors on 22/11/21

Thank you for this wonderful review Ian. It was a pleasure meeting with you both and we are so please you decided to use Castle Motors for the purchase of the Hyundai Tucson and hopefully this will be the first of many :) Best wishes from all at Castle Motors

By Roger Newton on 15 November 2021 | Verified purchase

As a returning customer I received the usual expertise and friendliness from Castle Motors. I went to view one car which was not suitable but Richard listened to my needs and showed me an alternative vehicle which I bought and is excellent. Part exchange and handover process was very smoothly done.

Reply from Castle Motors on 15/11/21

Thank you Roger. It was great to see you again and I'm sure the X3 will deliver on all every level for you. Best wishes from all at Castle Motors

By Ian Jones on 11 November 2021 | Verified purchase

I would highly recommend Castle motors

Reply from Castle Motors on 11/11/21

Thanks Ian , have fun in the Fiesta. Best wishes from all at Castle Motors

By Richard Roberts on 09 November 2021 | Verified purchase

Excellent professional service from everone at Castle Motors

Reply from Castle Motors on 09/11/21

Thanks Richard. Sorry I didn't get to meet you in person on Sunday but Keith said it all went well and that you were happy with the Volvo. It's always a worry both buying and selling on-line but I'm glad that our description of the vehicle met with your expectations. Enjoy the new car and best wishes from all at Castle Motors

By Anonymous on 02 November 2021 | Verified purchase

I was really happy with the service I have received. The video of the car gave me huge confidence. Richard was professional and honest about the vehicle and I was not disappointed as it was everyone was expecting on arrival to collect. As an independent garage I felt looked after and not just given the usual spiel .

Reply from Castle Motors on 03/11/21

Thanks for taking the time to complete this review for us. It's always difficult when describing a 9 year old car but it sounds like we got it right and I'm sure you will have lots of fun with Mini. Best wishes from all at Castle Motors