Customer reviews of Castle Motors

By Anonymous on 07 May 2021 | Verified purchase

Very friendly and helpful service. Before I even viewed the car, issues like a ripped tyre had already been resolved. No waiting time on either of my two visits. Very good service.

Reply from Castle Motors on 11/05/21

Thanks for the lovely review. It was great meeting you and we hope the Kia does a great job for you. Best wishes from all at Castle Motors

By Anonymous on 07 May 2021 | Verified purchase

Very friendly, helpful and honest. Great service.

Reply from Castle Motors on 11/05/21

Thank you for the review and it was a pleasure dealing with you. The Abarth Spider was something very special and we are so pleased it went to a real enthusiast !! Best wishes from all at Castle Motors

By Andy Groth on 06 May 2021 | Verified purchase

From the initial phone call, to the test drive and then agreeing a deal - the whole experience was great and I would highly recommend Castle Motors.

Reply from Castle Motors on 06/05/21

Thanks Andy , much appreciated. I hope you guys enjoy the Niro, Best wishes from all at Castle Motors

By Hayley Scammell on 05 May 2021 | Verified purchase

Excellent service Richard put himself out to sort my lost key. Wasn’t pushy and felt we reached a fair deal

Reply from Castle Motors on 06/05/21

Thanks Hayley. I think we reached a fair deal too , I am sure the Mini will be a great car for you and hopefully someone will scoop up your MX-5 from our forecourt soon enough. Best wishes from all at Castle Motors

By Harold Kelly on 01 May 2021 | Verified purchase

I dealt with Richard he came across as very knowledgeable person. the car was as described. It was delivered to my address as promised on time

Reply from Castle Motors on 04/05/21

Thanks Mr Kelly. It was lovely to meet with you and I enjoyed my drive down to Wales , even if it didn't stop raining !! I hope you are enjoying the Volvo , best wishes from all at Castle Motors

By Anonymous on 21 April 2021 | Verified purchase

Great company to do business with, always putting the client first. Highly recommended.

Reply from Castle Motors on 23/04/21

Thanks for the review and enjoy the Edge !! Best wishes from all at Castle Motors

By Samantha Stowell on 08 April 2021 | Verified purchase

I recently bought a car from here and after a couple of days I had a problem with the boot lock ! They were so helpful and rather than having to take it back to them which is a fair distance Richard advised me to get it done locally and he would pick up the cost ! Very friendly and couldn’t of asked for a better service ! Would highly recommend

Reply from Castle Motors on 09/04/21

Thanks Sam . We're sorry the boot lock failed....very unlike a VW !! Glad your local man was able to sort and you're now back enjoying the car. Best wishes from all at Castle Motors

By Gemma George on 07 April 2021 | Verified purchase

Excellent service, friendly and knowledgable! Richard made an experience I was absolutely dreading, the replacement of my car, totally stress free! Would definitely recommend and use again. No hard sale..... so refreshing.

Reply from Castle Motors on 07/04/21

Thanks for the great review Gemma. It was a real pleasure dealing with you and I hope the Galaxy does the job for all the kids you have to cater for ! Best wishes from all at Castle Motors

By Anonymous on 02 April 2021 | Verified purchase

Richard and the team were really supportive in our need for a second family car even if it was shopping around with other dealers. Very efficient, speedy responses. No question was a daft one! Really helped us through the whole process and we now have our perfect car! We love it! After sales care really great also!

Reply from Castle Motors on 07/04/21

Thank you for taking the time out to complete our review Steph, it was a pleasure meeting all 3 of you and we hope you all enjoy the S-Max !! Best wishes from all at Castle Motors

By Anonymous on 11 March 2021 | Verified purchase

Castle Motors were really friendly and helpful, and made the daunting experience of buying a car very easy and quick! They seem a very good company to deal with.

Reply from Castle Motors on 20/03/21

Thanks for the review. It was nice dealing with you to and thank you for trusting us to deliver the car all the way to you in Birmingham via our click and deliver service. Best wishes from all at Castle Motors