Customer reviews of Castle Motors

By Robert on 19 February 2022 | Verified purchase

A dealership you can trust - no nonsense family run business with excellent customer service and who source genuine cars of high quality and provenance. They were a pleasure to deal with and inspire confidence. I purchased a used Jaguar F-Pace which was immaculate and impeccably prepared. Jason and Richard were great to deal with and made buying easy with no pressure or sales flannel.

Reply from Castle Motors on 19/02/22

Thanks you so much for this review Mr Quick. The F-Pace really was the star of our stock and it's great to know that it's new owner will look after it as well as the last. We try to make thing straight forward and it's nice to hear that our " No Flannel" approach is still appreciated. Best wishes from all at Castle Motors

By Lara Tipper on 15 February 2022 | Verified purchase

Richard gave excellent customer service, was always available to chat and sorted out a few bits ok the car for us to ensure it looked brand new when we picked it up! The process was smooth from start to finish and we are so happy with our purchase. We would 100% go to castle motors to buy our next car!

Reply from Castle Motors on 15/02/22

Thanks Lara , it was great meeting with you guys and the Volvo really was a beautiful car and it's lovely to hear that out attention to detail in it's preparation didn't go unnoticed. We look forward to seeing you both next time the car is due a change :) Best wishes from all at Castle Motors

By Anonymous on 07 February 2022 | Verified purchase

Personable and very good at updating the client.

Reply from Castle Motors on 08/02/22

Thanks very much , enjoy the Sportage :) Best wishes from all at Castle Motors

By Mark Kingston on 04 February 2022 | Verified purchase

Great friendly service, definitely recommended for quality used cars

Reply from Castle Motors on 04/02/22

Thanks Mark , enjoy the Skoda !!. Nest wishes from all at Castle Motors

By Anonymous on 01 February 2022 | Verified purchase

Excellent and knowledgeable service combined with real interest shown in their customer’s requirements.

Reply from Castle Motors on 01/02/22

Thanks you for the review , have fun in the new Jagaur :) Best wishes from all at Castle Motors

By Anonymous on 28 January 2022 | Verified purchase

Jaguar XE, Fair price and well prepared car. Richard easy to deal with & helpful on questions about vehicle history etc. No extended warranty pushed on me.

Reply from Castle Motors on 28/01/22

Thanks for that and enjoy the Jaguar :) Best wishes from all at Castle Motors

By Deborah Tipp on 24 January 2022 | Verified purchase

I cannot praise this garage enough ! From my first enquiry to the day I drove away my new car … excellent service, excellent communication and so very friendly and helpful. I would recommend this garage to everyone..

Reply from Castle Motors on 25/01/22

Thank you sooooo much Debbie , it was lovely meeting you guys on Saturday and so nice to see how excited you were picking up the Tucson yesterday. Enjoy the new car and we look forward to welcoming you back in the future. Best wishes from all at Castle Motors

By Graham Theobald on 13 January 2022 | Verified purchase

I was looking for a SUV and searched through Auto trader.of the results that came up Castle Motors was a reasonable price and looked a good car.The whole process was pleasant and easy and Richard even went back to the office after hours to assist me with my enquiry.when I looked at the car I was greeted very well and I was not put under any pressure at all and was able to look over it at my own leisure and also test drive by myself. the whole experience was a refreshing change to the normal car dealer sales pitch. I would definitely recommend to my friends and family and will definitely be my first stop for my next vehicle.Thankyou very much to Richard and the team. Graham

Reply from Castle Motors on 14/01/22

Thank you for taking the time to complete such a great review Graham. As a family business customer service is everything to us , it's why we do what we do. I think during the process you got to deal with all of the family so you can see that we all work on the same principles. I am sure the Tucson will be a great car for you and we look forward to looking after you again in the future. Best wishes from all at Castle Motors

By Gemma Duff on 12 January 2022 | Verified purchase

Richard was very attentive from start to finish. We never felt rushed into making a decision about the car we were interested in. He was very knowledgeable and ran through all our finance options thoroughly until we were happy. Nothing was too much for him. We will defiantly be returning for our next car!

Reply from Castle Motors on 12/01/22

Thanks Gemma :) It was great meeting with you both and being able to advise you on your first " Family " car. Enjoy the Kadjar and good luck with your next new arrival !!! Best wishes from all at Castle Motors

By Barry Claridge on 04 January 2022 | Verified purchase

First class service..very friendly and helpfull and great after care Highly reccomend buying cars from here

Reply from Castle Motors on 04/01/22

Thanks Barry , it was a pleasure doing business with you, have fun in Sportage :) Best wishes from all at Castle Motors