Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Bought Bmw 520D
By Tiago F on 22 July 2020 | Verified purchase
Thank you Richard And Castle Motors, very good communication and make the feel comfortable when view the car and with the finance aswell. Stress free buying. I’ll recommend for others buyers who looking for friendly dealer. Thanks.
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5
Fantastic and friendly service.
By Laurence T on 22 July 2020 | Verified purchase
I wanted to change my car, and came across Castle Motors, and I'm glad that I did. From the initial phone call, they were very helpful, and I got the impression nothing was too much trouble. I arranged a test drive over the phone, and the car was waiting for me when I arrived. After the test drive, and I had decided to purchase the car, everything was explained to me throughly and there was no rush. They were happy to wait a week for me to collect the car (due to my work commitments), and on the day of collection everything was ready and waiting for me to go through. The after sales contact has been fantastic, and they are still very helpful and willing to explain how bits in the car work! I would not hesitate in using them again, and would recommend them. A more personal experience than using a car supermarket.
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5
Hassle free car purchase
By Andrew H on 21 July 2020 | Verified purchase
No hassle car buying from a professional family business. Richard and the team had a great stock of cars and was on hand to answer any questions without putting on any unnecessary pressure to make a purchase.
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5
Mini Cooper D purchase
By Charles S on 21 July 2020 | Verified purchase
Very comprehensive details and history were provided on the car and it was very well presented both inside and out. Competitive pricing and the whole process through viewing, test driving and purchase was easy and well thought out. All in all a great experience.
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5
Perfect service
By Daniel Z on 21 July 2020 | Verified purchase
Perfect service so friendly and helpful staff I’m really happy thank You so much for all your amazing support
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5
The professionals
By Andy E on 15 July 2020 | Verified purchase
Was guided to castle motors by a friend, found the vehicle that suits my requirements and given very good service with no pressure, strongly recommended.
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5
Professional and friendly
By Jodie W on 07 July 2020 | Verified purchase
All staff at Castle Motors we’re very helpful and made me feel comfortable in buying my car.
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5
Professionals
By Tony P on 07 July 2020 | Verified purchase
I was looking for a specific car and was on the market for over 2 months before I asked Richard and Jason what I was after. Theu used their contacts and found the car in 2 days. Great service witu professionalism.
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5
Totally professional
By Chris H on 07 July 2020 | Verified purchase
First class derive from Castle motors. Total hassle and drama free dealing with Them. Everything went smoothly. They explained everything in full detail and was very thorough. Probably the easiest car transaction I’ve ever had.
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5
Excellent Customer Service
By Angela G on 03 July 2020 | Verified purchase
Excellent customer service from Castle Motors. This is the second time that we have purchased a car from them and they could not have been more helpful and attentive. We would highly recommend Castle Motors to anyone looking for a new car as our experience on both occasions has been outstanding.