Customer reviews of Castle Motors

By Leigh S on 16 February 2018 | Verified purchase

The team at Castle Motors are amazing and we would thoroughly recommend them to anyone looking to buy a car. They are professional, knowledgeable and care about getting the right deal done, not just any deal. The initial contact, the ongoing comms and the aftercare service have all been fantastic. When I need to buy another car, I will only go to Castle Motors!

Reply from Castle Motors on 22/02/18

Thank you so much for your recommendation. We work really hard to make sure our customers drive away in the right car for them and that the deal works for both parties. We hope you continue to enjoy the Discovery and all the best to both you and Gary. Thanks again Richard.

By Gillian E on 31 January 2018 | Verified purchase

I would recommend Castle Motors to anyone. The service I had was professional, friendly and never once tried to pressure sell me a car. I bought a fantastic car at a good price. Cannot recommend higher.

Reply from Castle Motors on 01/02/18

Thanks Gillian, and we are so pleased you and the rest of your family are happy with the car.All the best , Richard

By Nicola H on 25 January 2018 | Verified purchase

I would highly recommend castle motors. The staff are friendly and approachable and honest. I needed a bigger car for my growing family and felt safe in the knowledge i was getting a very reliable car from a reliable garage.

Reply from Castle Motors on 26/01/18

Thank you for your great review and it's great to hear the kids are enjoying the new car! All the best , Richard

By Claire G on 18 January 2018 | Verified purchase

What lovely guys to have bought a car from! Both Richard and Jason went over and above any expectation I had, and, to be totally honest, made buying my dream car possible! Buying from Castle motors was a very calm and relaxing experience and one I would highly recommend, particularly females who are wanting to be taken seriously when looking to buy a car...it definitely isn't what you would expect from a car dealership! Lovely genuine guys, not pushy or arrogant, they really do want you to drive away a happy and contented customer. Thank you guys..will def be back, but it may be a while as I love my car! Ps.Jason's dad...a true legend!

Reply from Castle Motors on 19/01/18

Wow Claire , what a fantastic review. We are so pleased that we got the deal to a point where it worked for both of us and it's great to hear you love the new Sorento so much. Your old Sportage has gone to a new home and the new owner is very happy as her review points out! The only thing left to say is Keith ...... A true legend ? We won't get his head through the showroom doors !! All the best Richard & Jason

By Alan G on 16 January 2018 | Verified purchase

Great family run business, very friendly service and very professional in all aspects, would absolutely buy from them in the future.

Reply from Castle Motors on 17/01/18

Cheers Alan , so glad it was worth the journey for you. Kind regards Richard

By Mr O on 24 December 2017 | Verified purchase

Sorry for the late review.We are very happy with the hyundai i10.Our daughter loves the car.This garage comes highly recommended.Very relaxed and no pushy car salesmen.Would return in the future.

Reply from Castle Motors on 27/12/17

We are so pleased that the surprise purchase for your daughter worked out. Thanks you for the great review. Richard

By Julian H on 19 December 2017 | Verified purchase

All the staff were friendly helpful and put us at our ease, and they resolved all of our queries whilst ensuring we got a great deal on a genuine quality used vehicle.

Reply from Castle Motors on 20/12/17

Thank you Julian. Enjoy the RCZ and Merry Christmas to you both.

By Celia B on 18 December 2017 | Verified purchase

Totally outstanding service from Castle Motors. Super friendly, honest, kind, helpfull, knowledgeable staff and with no pressurised sales pitch. Nothing was too much trouble, and Richard & Jason have completely changed my mind about how good and non stressful buying a new car can be (after a few 'less than pleasant' experiences in the past with pushy car sales companies). I will be shouting from the roof top to recommend you to my family & friends, and I don't do that very often. The added bonus is that I have a fantastic new car and at a brilliant price. Thank you so much for everything.

Reply from Castle Motors on 19/12/17

Thank you so much for your outstanding review ! Please don't stand on the roof today as its probably slippery but by all means do shout out our praise. We trust the Kia will continue to be a fantastic car for may miles to come. Merry Christmas and Happy New Year. Richard & Jason

By Mike M on 16 December 2017 | Verified purchase

I found them to be friendly, helpful and extremely flexible in everything concerned with the part exchange of my vehicle and the purchase of my Ford Focus. A family concern, they are totally focused on providing a fair deal to customers they clearly value. The next time either my wife or I are looking to buy a vehicle, the first place we will look is Castle Motors!

Reply from Castle Motors on 18/12/17

Thank you for your wonderful comments Mike and we look forward to seeing you again when your wife's car is due for change. Merry Christmas and Happy New Year. Richard , Jason & Keith.

By Peter W on 29 November 2017 | Verified purchase

After I saw the car I wanted on Autotrader, I contacted Castle Motors direct, and negotiated a deal in principle on the phone. As I live on the Isle of Wight, I could not travel to view the car for a few days, but Castle were happy to reserve the car for a small deposit. When I visited Castle Motors, I found the salesman easy to talk to and work with, to finalise the sale and part exchange of my previous vehicle. He was very helpful throughout the whole process, and I would definitely recommend Castle Motors to any potential purchaser.

Reply from Castle Motors on 04/12/17

Thank you for the nice comments Peter and I hope the Suzuki does the job for you you on the isle of white. Cheers Richard.