Customer reviews of Castle Motors

By Richard Roberts on 09 November 2021 | Verified purchase

Excellent professional service from everone at Castle Motors

Reply from Castle Motors on 09/11/21

Thanks Richard. Sorry I didn't get to meet you in person on Sunday but Keith said it all went well and that you were happy with the Volvo. It's always a worry both buying and selling on-line but I'm glad that our description of the vehicle met with your expectations. Enjoy the new car and best wishes from all at Castle Motors

By Anonymous on 02 November 2021 | Verified purchase

I was really happy with the service I have received. The video of the car gave me huge confidence. Richard was professional and honest about the vehicle and I was not disappointed as it was everyone was expecting on arrival to collect. As an independent garage I felt looked after and not just given the usual spiel .

Reply from Castle Motors on 03/11/21

Thanks for taking the time to complete this review for us. It's always difficult when describing a 9 year old car but it sounds like we got it right and I'm sure you will have lots of fun with Mini. Best wishes from all at Castle Motors

By Liviu-mahai Cataonu on 29 October 2021 | Verified purchase

Very helpful and friendly.Excellent service. Would recommended.

Reply from Castle Motors on 30/10/21

Thank you Liviu , enjoy the new Tucson :) Best wishes from all at Castle Motors

By Sarah Manssi on 27 October 2021 | Verified purchase

Great customer service from the minute we arrive until we left they have a beautiful selection of cars I will definitely recommend this place to my friends and family.

Reply from Castle Motors on 27/10/21

Thank you Sarah , enjoy the Qashqai and best wishes from all at Castle Motors

By Breno Fernando Munck Braga on 27 October 2021 | Verified purchase

Very good and friendly guys at Castle Motors. Good car and they are also very helpful. Thanks for my new car and hopefully we`ll see again in the future.

Reply from Castle Motors on 27/10/21

Cheers Breno , it was lovely to meet with you and your family and I'm sure this X-Trail will be every bit as good as your last one. Best wishes from all at Castle Motors

By Andy Brown on 18 October 2021 | Verified purchase

Very friendly, very knowledgeable and extremely helpful made buying a car so simple

Reply from Castle Motors on 19/10/21

Thanks Andy , we aim to please and keep things straight forward. Enjoy the Tiguan , best wishes from all at Castle Motors

By Abdul Mannan on 08 October 2021 | Verified purchase

I would highly recommend Castle Motors. I dealt with couple of gentlemen by the name of Richard and Jason who from the very beginning of me enquiring about the car were very polite and patient with my questions. They talked me through my finance and through out the process were always very helpful till the day I picked up my keys. I can’t recommend someone highly enough as I had a very good experience dealing with Castle Motors especially Richard and Jason. A breath of fresh air amongst salesmen. VOLVO XC90

Reply from Castle Motors on 11/10/21

Thank you so much for taking the time to write such a great review Abdul. It was a pleasure dealing with you and your family. The Volvo is a stunning vehicle and I am sure it will be a great car for you ...... even if the size of the fuel tank came as a bit of a shock !! Best wishes from all at Castle Motors

By Anonymous on 07 October 2021 | Verified purchase

Really easy to do busy with, clear, straight-talking and refreshingly candid! And follow up service / delivery as promised

Reply from Castle Motors on 08/10/21

Thanks for the review. Hopefully we weren't too straight talking but we are of the opinion that it's best to best honest and open up front so we all know where we stand :) Hopefully this Sorento will be a good as good a car as the last one was. Best wishes from all at Castle Motors

By Anonymous on 05 October 2021 | Verified purchase

Richard at Castle Motors was most helpful, friendly, listened well to our needs in changing our vehicle, gave honest opinion. This is the 2nd car we have bought from Castle Motors. We will have no hesitation in going back in the future. A pleasure to do business with. Thank you, your help has been much appreciated. Great motor!! Richard C, Farnborough, Hants

Reply from Castle Motors on 05/10/21

Thanks for the great review guys. It is always that bit more rewarding when a customer isn't sure exactly what they want and we are then able to guide them to the right vehicle. I am sure the Mitsubishi will do a great job for you and we look forward to dealing with you again in the future. Best wishes from all at Castle motors

By Anonymous on 24 September 2021 | Verified purchase

I would recommend buying a car from Castle Motors. The staff are very friendly and there is absolutely no pressure to buy.

Reply from Castle Motors on 27/09/21

Thanks for that. Enjoy the Hyundai, best wishes from all at Castle Motors