Customer reviews of Castle Motors

By Katie Banks on 31 May 2021 | Verified purchase

Fantastic service. Did a video call with us to show us around the car. We then travelled up the next weekend to view & test drive the car in person. Really nice, helpful guys.

Reply from Castle Motors on 01/06/21

Thanks Katie. I'm glad the video call gave you enough confidence to put down the deposit and it was worth the trip over from the IOW to collect it. We are sure the Kuga was the right car for you and we hope you enjoy it. Best wishes from all at Castle Motors

By Jason F on 28 May 2021 | Verified purchase

Very happy with the service we received from Keith and Richard. Very friendly guys who were a pleasure to deal with. We would use them again.

Reply from Castle Motors on 28/05/21

Thanks Jason. It was was meeting you and a pleasure all round. Best wishes from all at Castle Motors

By Tracy Kendall on 21 May 2021 | Verified purchase

Very friendly and helpful team who welcomed us, even though we hadn't made an appointment. Helped us decide which car suited my needs best with no selling pressure or tactics. I bought a lovely Kia and we realised I had purchased my previous car from them 10 years ago! Would highly recommend this business if you are looking for a good used car

Reply from Castle Motors on 21/05/21

Thanks for this wonderful review Tracy. It was so funny that we realised once we got chatting that we sold you your old Jeep from our previous premises a decade ago !! We are very pleased to have looked after you again and hopefully we will see you in 2031 :) Best wishes from all at Castle Motors

By Lisa L on 18 May 2021 | Verified purchase

Friendly service. Very helpful Patient in test drive. Reasonable car price for model brought

Reply from Castle Motors on 20/05/21

It was nice to meet you Lisa and glad that the Niro was worth the trip up. Best wishes from all at Castle Motors

By Robert Relf on 18 May 2021 | Verified purchase

The service we received was first class from the time we initially contacted them about the car until they handed the car over. They answered all our questions and made us very welcome. Thank you very much all at Castle Motors and wish you continued success.

Reply from Castle Motors on 18/05/21

Thank you taking the time to complete such a lovely review Mr Relf. The Jeep was a rare find and it was great to see it going to it's new home . I trust you both had a safe journey home and thank you for coming all this way to buy from us. Best wishes from all at Castle Motors

By Anonymous on 18 May 2021 | Verified purchase

they where very helpful no heavy sales left to look around vehicle with out sales person hovering around took in points made and agreed a swift deal

Reply from Castle Motors on 18/05/21

Thank you for the review. It was a pleasure dealing with you again and I am sure the Hyundai will carry on serving you well from where the Kuga left off. Best wishes from all at Castle Motors

By Simon Hughes on 17 May 2021 | Verified purchase

This company were excellent in every way and a real breath of fresh air. I highly recommend their services. The car was exactly as described, no

Reply from Castle Motors on 17/05/21

Thanks for the lovely review Simon. I'm sure the MX-5 was an added breath of fresh air for your better half on the way home :) Best wishes from all at Castle Motors

By Ian Reid on 17 May 2021 | Verified purchase

It was a very experience in buying the car. The staff were very helpful and easy to talk to.

Reply from Castle Motors on 17/05/21

Cheers Ian , and was a nice experience all round , enjoy the Sportage !! Best wishes from all at Castle Motors

By Anonymous on 11 May 2021 | Verified purchase

Extremely helpful and aftercare is the best I’ve ever experienced. 100% recommend.

Reply from Castle Motors on 12/05/21

Thank you for the review and recommendation , the Sportage is a lovely car and I am sure will prove to be the right choice for you. Best wishes from all at Castle Motors

By Anonymous on 11 May 2021 | Verified purchase

Very relaxed, friendly, and no pressure. Most comfortable car buying experience I've had.

Reply from Castle Motors on 12/05/21

Thanks for that. It was a pleasure meeting you both and we hope you enjoy the Outlander. Best wishes from all at Castle Motors