Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Castle motors ⭐️⭐️⭐️⭐️⭐️
By Ron N on 07 January 2020 | Verified purchase
Richard an Jason at castle motors were great guys when I went to buy the car they were both helpfully they did not over power me when selling the car they left me alone they answered all my questions they let me to test the car on my own the showroom an other cars where in excellent condition would Recommend castle motors to my friends
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5
Nissan Juke
By Tracie L on 06 January 2020 | Verified purchase
As soon as we walked in we were greeted by a lovely man who made us feel very welcome. We asked a few questions and then went to look at the car we brought. All the time the man was very helpful non pushy just helping us with anything we needed. I felt very relaxed and happy, we didn't need to go away and think about the car. The whole experience made us realise that Castle Motors was a place we could trust to buy our car from. We went back a few days later to pick the car up and it had been washed and cleaned for us, again we were made to feel very welcome. I said to my husband when we were driving home that we will definitely go back there when we want another new car.
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5
Good Garage
By Kenneth M on 06 January 2020 | Verified purchase
Very happy with the service I received when buying a Used car from Castle Motors.
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5
My new dream beast lol
By Simon G on 06 January 2020 | Verified purchase
Friendly family run company Helpful Car was clean and tidy Staff were not pushy
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5
Excellent customer service from start to finish
By Stuart M on 06 January 2020 | Verified purchase
Turned up to view another SUV with two young children. Well that car was not to my wife's taste, so immediately we looked through the rest of the stock and after a good search, reduced down to two cars and finally settled on one, that was in budget. Going through finance options, extending periods and raising annual mileage were not problems. trading in our old car, based off mileage was no problem. Online finance questions were no issues. In short, very easy, excellent service and extensive knowledge. All cars were of the highest quality and will be back in the future.
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5
Excellent service
By Ryan W on 09 December 2019 | Verified purchase
Very helpful though out the whole sale. Answered any questions or query’s promptly. We never felt under any pressure to purchase. Would definitely recommend them to friends or family. Excellent service
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5
Our new GO TO for all future cars.
By Rob W on 30 November 2019 | Verified purchase
Superb service from start to finish (and after the event). Richard is a true gent who will listen to what you are looking for and draw on vast knowledge to recommend the right solution. If they dont have what you are looking for there is no pushing in the wrong direction. We drive away in the perfect vehicle. A superb car at a fair price.
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5
Purchase of a vehicle
By Mark G on 27 November 2019 | Verified purchase
Excellent service. Nothing was to much trouble. Very friendly would definitely recommend
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5
Castle Motors, best car dealer in the land!
By Sue W on 24 November 2019 | Verified purchase
We came to Castle Motors almost straight on the back of a bad experience with a previous car dealer, but was a little reassured by the amazing reviews Castle Motor, Fleet has from their customers. Richard picked up our enquiry call about a Toyota Verso he had. impression was: approachable, believable and honest. Then we visited the 10 year old car and for the year , it was in good condition but not perfect, some trims were missing or come off... but true to his word he soon sorted it out. There were no pressure sale after the viewing like some places and after we bought the car, Richard sorted the car out and did all we asked of him to T cut a spot or two on the body before we collected the car. All HPI details were done and he threw in 1/2 year road tax and paid for the door lever trim out of his own pocket. Took the car for a filter service next to his show room and it was very reasonable indeed. We feel he must be the best car dealer in the UK!!! Recommended 100%
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5
Excellent tailored service!
By Stephen C on 23 November 2019 | Verified purchase
Excellent service! Richard is highly experienced and knows how to read a customer so won't push you into a sale if your not 100%. He's very happy and understanding for you to go at your own pace when making a decision. He doesn't sell cars to anyone waking past so the experience is tailor made. I do have to add he makes a cracking cuppa