Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Most pleasant and excellent experience
By Rob D on 07 June 2019 | Verified purchase
The most excellent car buying experience I have ever had, most pleasant sales guys, nothing was to much trouble, a pleasure to do business with, I would certainly return to Castle Motors for my next car.
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5
Great car from Castle Motors
By Emma-Jane B on 28 May 2019 | Verified purchase
Bought a nearly new Smax from Castle motors. Very professional, helpful and friendly staff. Love the new car! Would buy from there again.
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5
Smooth stress free car purchase
By Paul C on 23 May 2019 | Verified purchase
It was a pleasure to purchase a car from Castle Motors. After searching for some time for the right car, in the required condition, at a fair price we travelled to Castle Motors to inspect. Immediately made to feel welcome without any sales pressure, very quickly agreed to proceed with the purchase. A similar fair deal was agreed on our part exchange, and all concluded and collected the following week as arranged with no fuss nor dramas. Excellent car and really pleased, look forward to the next opportunity of dealing with Castle Motors! Well done.
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5
Kia Sportage
By Stephen E on 17 May 2019 | Verified purchase
The first car we viewed at Castle Motors was not right for us, and we were asked what we were looking for. Having given a very long wish list we did not expect to hear anything soon but to our surprise we received a ‘phone call a few days later and the ideal car had been sourced. There was no pressure to buy, and the guys were a pleasure to deal with. I would have given 5 stars, but after three weeks of waiting I had to request that they expedite the log book. (It seems they only deal with the after sales paperwork once a month or so). A minor thing but we were waiting to put on private plates. Otherwise an excellent service.
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5
Service above and beyond.
By Ross N on 08 May 2019 | Verified purchase
I am probably one of the most critical of people when it comes to cars. I do my research and know the specs and performances before even starting to view. The chaps at Castle were polite old school gentlemen who new there cars and sold them with pride.The car I purchased was far from new and and needed one or two things sorting out.Castle motors either sourced or fitted the parts and put a full mot and service on the car with out any quibbling.If you want somebody with the knowledge and respect for you as the customer.Visit a couple of the big warehouse type showrooms ..and then visit Castle Motors. Service above and beyond.
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5
Hyundai Sante Fe
By Vic C on 04 May 2019 | Verified purchase
Very friendly and helpful service, no pushy salesman technique and pretty fair, would have liked a bit more on the part ex but overall was very happy with my new car.
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5
Highly recommended
By Sinead K on 29 April 2019 | Verified purchase
The team went above any beyond to get us the Kia Sportage 1st Edition we were looking for. Excellent customer service, would highly recommend.
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5
Delighted with my Nissan Juke
By Cathy T on 29 April 2019 | Verified purchase
We happened to be walking past the dealership when we saw the Juke on the forecourt. It had everything we needed at a reasonable price. Richard couldn’t have been more helpful. He was friendly and informative and let us take the car out for a test drive, without giving us the hard sell - something I hate! It’s so nice to do business with a local company that you can trust and have complete confidence in. We’d definitely recommend Castle Motors.
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5
Third car purchase from this dealer.
By David A on 26 April 2019 | Verified purchase
First class service, Richard is very helpful without being pushy, great selection of cars, will definitely use again, recomended.
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5
Great Communication. No Pressure. Value for Money!
By Simon G on 25 April 2019 | Verified purchase
I found Castle Motors brilliant to deal with. I made an online enquiry about the car I found via the search engine on your site late at night and they called me back the following morning. After viewing the car there was no pressure at all for me to buy it. We took it for a test drive and was very happy and decided to purchase. Richard (the owner) was great to deal with. Just what you need when looking at new cars! Good information and very good communication! The car was great value for what we paid. We would 100% recommend Castle Motors and will defiantly be going back when we want to renew!