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66 Albert Street, Fleet, Hampshire, GU51 3RN
Telephone:
01252 612462

Customer reviews of Castle Motors

At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Castle Motors

Castle Motors
5
5.0

Based on 436 customer reviews

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  • 5

    Hassle free car purchase

    By Andrew H on 21 July 2020 | Verified purchase

    No hassle car buying from a professional family business. Richard and the team had a great stock of cars and was on hand to answer any questions without putting on any unnecessary pressure to make a purchase.

    Reply from Castle Motors on 23/07/20

    Thanks Andrew . That's a great review considering the finance company delayed proceedings !! It was a pleasure meeting you and I am sure the Jeep will be a great car for you and the family. Best wishes from all at Castle Motors


  • 5

    Mini Cooper D purchase

    By Charles S on 21 July 2020 | Verified purchase

    Very comprehensive details and history were provided on the car and it was very well presented both inside and out. Competitive pricing and the whole process through viewing, test driving and purchase was easy and well thought out. All in all a great experience.

    Reply from Castle Motors on 23/07/20

    Thanks Charles. The Mini was a lovely little car and it's great to see such a special little car go to it's new home. We're not supposed to get attached to the cars we sell but that was something extra special. Best wishes from all at Castle Motors


  • 5

    Perfect service

    By Daniel Z on 21 July 2020 | Verified purchase

    Perfect service so friendly and helpful staff I’m really happy thank You so much for all your amazing support

    Reply from Castle Motors on 23/07/20

    It was a pleasure dealing with you and your wife Daniel and I hope you enjoy owning the Sportage. Best wishes from all at Castle Motors.


  • 5

    The professionals

    By Andy E on 15 July 2020 | Verified purchase

    Was guided to castle motors by a friend, found the vehicle that suits my requirements and given very good service with no pressure, strongly recommended.

    Reply from Castle Motors on 21/07/20

    Thanks Andy , it was great meeting you to and i am sure you will enjoy the Jaguar. Best wishes from all at Castle motors


  • 5

    Professional and friendly

    By Jodie W on 07 July 2020 | Verified purchase

    All staff at Castle Motors we’re very helpful and made me feel comfortable in buying my car.

    Reply from Castle Motors on 08/07/20

    Glad to have been of service Jodie , enjoy the Sportage !! Best wishes from all at Castle Motors


  • 5

    Professionals

    By Tony P on 07 July 2020 | Verified purchase

    I was looking for a specific car and was on the market for over 2 months before I asked Richard and Jason what I was after. Theu used their contacts and found the car in 2 days. Great service witu professionalism.

    Reply from Castle Motors on 08/07/20

    Thank you so much for giving us the opportunity to supply you with your dream car. Whilst we don't get to sell many 911'S it was a real pleasure sourcing this one especially for you. Best wishes from all at Castle Motors.


  • 5

    Totally professional

    By Chris H on 07 July 2020 | Verified purchase

    First class derive from Castle motors. Total hassle and drama free dealing with Them. Everything went smoothly. They explained everything in full detail and was very thorough. Probably the easiest car transaction I’ve ever had.

    Reply from Castle Motors on 08/07/20

    Thanks for the lovely review Chris. We do try to make the process as smooth as possible for everyone but as you are from my home town i thought we better make sure the red carpet was out for you :) Best wishes from all at Castle Motors


  • 5

    Excellent Customer Service

    By Angela G on 03 July 2020 | Verified purchase

    Excellent customer service from Castle Motors. This is the second time that we have purchased a car from them and they could not have been more helpful and attentive. We would highly recommend Castle Motors to anyone looking for a new car as our experience on both occasions has been outstanding.

    Reply from Castle Motors on 06/07/20

    Thanks for this Angela. It was great dealing with you again and we really appreciate you giving us the chance to go out and source the specific car you wanted which we did't have in stock rather than taking your business elsewhere. Best wishes from all at Castle Motors


  • 5

    Buying a quality car at a great price

    By Agata B on 03 July 2020 | Verified purchase

    We have now bought our third car from Castle Motors and once again the service and support from their team has been 1st class. Even though social distancing was in place, they have setup their premises to enable easy communication and working. I would recommend Castle Motors to any of my friends and family, if they are wanting a great vehicle, at a great price with a service second to none.

    Reply from Castle Motors on 06/07/20

    Thank you for the lovely review and it has been real pleasure dealing with both of you. I am sure the Discovery Sport will be another success and we look forward to seeing you again in another few years when it's due for change. Best wishes from all at Castle Motors


  • 5

    Great experience during tricky times

    By Victoria B on 03 July 2020 | Verified purchase

    We went in the first week that the showroom was open Post lock down and you could tell the team were taking the Covid rules seriously which was reassuring to us as I am high risk.... but also in need of a car! They only saw us and it’s appt only so we knew we wouldn’t Be waiting around to see someone and their whole time was dedicated to us. Another positive is they were really flexible when it came to test drives, they let us take the car off and have sometime with it on our own. Their sales technique is also really refreshing - you don’t feel like you are being railroaded into making a purchase there and then. I also felt that they were all really experienced and knowledgable about cars which is also a positive. The amount of times I have been into places to look at something and ended up knowing more than the sales person! Would 100% recommend buying a car from these guys You won’t be disappointed.

    Reply from Castle Motors on 06/07/20

    Thank you so much for taking the time to complete such a comprehensive review. It is great to hear that our non pressured approach is appreciated, it certainly makes for a nicer buying experience for the customer and a much nice selling experience for us :) Best wishes from all at Castle Motors