Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Relaxed, no pressure buying experience
By Nicola W on 01 August 2019 | Verified purchase
The team at Castle Motors are friendly and welcoming. Great Car buying experience, made to feel at ease and no pressure for a sale. The whole process was hassle free and we were made to feel we could take our time looking at and deciding what car was right for our situation.
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5
Great Garage to deal with.
By Karen P on 24 July 2019 | Verified purchase
I part exchanged my clio, for a Nissan. I felt the price I was offered in part exchange was fair and the price I paid for the Nissan, which was in immaculate condition, was very competitive. I dealt mainly with Richard , straight talking and the service really was 5*. I am likely to take the Nissan there for servicing and would buy from them again. Highly recommend doing business with Castle Motors
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5
If only I could give Six stars.......
By Jamie K on 23 July 2019 | Verified purchase
Bought a Renault Grand Scenic from Castle Motors. Very helpful both over the phone and in person. Even came into work early on his day off to pick me up from the train station. Cannot fault the service I received. Great Car. Fair Price. Amazing Service. If I could give six stars then I would.
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5
Excellent car dealer
By Margaret W on 18 July 2019 | Verified purchase
Purchsed a three year old Hyundai Tucson and traded in a Toyota Auris. The whole process went very smoothly; no pressure on us to buy and an excellent trade in price. Vewry happy with the deal and would not hesitate to use them again.
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5
Excellent, friendly garage
By Nicola C on 17 July 2019 | Verified purchase
Very professional friendly garage ,very helpful and the service was impeccable . We got a good fair price on our trade in. Viewed the car Saturday morning and it was ready for us to collect the same day. I would definitely recommend Castle motors and I would buy another car from them.
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5
Impeccable customer service
By Charlee H on 04 July 2019 | Verified purchase
Impeccable customer service from start to finish. Very smooth with no sale pitch pressure. I knew what I wanted and felt I was in good hands. Will be back in the future and will recommend you to everyone! Thank you so much Richard.
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5
Great Service once again
By Andy G on 03 July 2019 | Verified purchase
Once again Richard at Castle Motors came up trumps!He was sourcing a car for me but suggested I test drive one on the forecourt and following that I had the car in 24 hours!Delighted.
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5
Excellent Business
By Joselyn C on 26 June 2019 | Verified purchase
I felt valued as a costumer Thank you for checking on us and the car we purchased from you. As of this time, my family is enjoying our new car, our baby called “Rovo”. He is so smooth to drive and really cool, my kids loves music and Rovo’ gives my kids satisfaction enjoyment with his amazing sound. So far, all the members of the family has fallen in love with “Rovo”. We are so grateful that you managed to provide the car that we are looking for. God bless your good business.
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5
Excellent
By Neil B on 26 June 2019 | Verified purchase
Excellent customer service and very helpful. Did not feel pressured at all.
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5
Drove away the same day in our new car!
By Sara-Rose T on 25 June 2019 | Verified purchase
We travelled up from South Wales after searching for some time for the right car with all the gadgets we wanted. The staff Immediately made us feel welcome without any sales pressure! We very quickly agreed to proceed with the purchase and part exchange our old car and were lucky enough to drive away the same day in our new car! The staff could not do enough for us. Would highly recommend Castle motors and will definitely use them again in the future! Thank you :)