Customer reviews of Castle Motors

By Sarah W on 14 November 2016 | Verified purchase

Friendly, professional and fair. Would recommend and go back. Very happy with my new car¿

Reply from Castle Motors on 01/12/16

Thanks Sarah , enjoy the Qashqai !

By Colin H on 14 November 2016 | Verified purchase

Went to Castle Motors to view a Nissan Juke no pressure at all was left alone to view the car and once i was finished sat down was offered tea or coffee which was made for me fresh not from a machine this company are the professionals very friendly and gave me what i think was a good honest deal i rate them 10/10 and will be using them for my future cars {Colin Hamer}

Reply from Castle Motors on 14/11/16

Thank you for your kind feed back Colin and we look forward to seeing you for future purchases.

By David R on 09 November 2016 | Verified purchase

Very good and helpful, delivered on time David Roberts

Reply from Castle Motors on 10/11/16

Thank you Dave , I'm glad it all went according to plan.

By Emily H on 05 November 2016 | Verified purchase

Pleasure to deal with, very friendly team. Great family run business.

Reply from Castle Motors on 07/11/16

Thanks for your comments Emily , I hope you and Ted enjoy the new car !

By Lewis B on 04 November 2016 | Verified purchase

Fantastic salesman. Honest and genuine. Pleasure to have purchased a Vehicle at Castle motors.

Reply from Castle Motors on 07/11/16

Thanks Lewis , it was a pleasure to deal with you guys also , hopefully see you soon for your next purchase.

By Stewart H on 03 November 2016 | Verified purchase

I bought exactly the car I wanted from them and they were very helpful and professional. The car was in excellent condition and I would recommend them without hesitation.

Reply from Castle Motors on 07/11/16

Thanks for that Stewart , its great that both Castle Motors and the car have lived up to your expectations.

By Andrew H on 20 October 2020 | Purchase not verified

Bought a car at the end of September 2020. Jason and Richard appreciate that this is a big purchase for many, including us and went out of their way to ensure we were happy with the car. A few minor cosmetic details were fixed before we collected it and they had made it clear that we should contact them if necessary if something is not right.Needless to say everything is just fine. We would recommend Castle Motors to anyone because A) they buy in quality used cars to start with and B) they give buyers the confidence that it will be in the best condition when collecting it. This includes a full service using OEM parts and a thorough valet. Nothing is too much trouble For them, which makes for a very happy experience! Thank you.

Reply from Castle Motors on 21/10/20

Thank you for the review Andrew. Our philosophy is simple , buy in the right stock and deliver what the customer wants at a fair price. It has worked for us for the last 20 years and from what you have written it's still the way to do it today :) We are sure the Sorento will prove to be the right car for you and Yvonne for many years to come. Best wishes from all at Castle Motors

By Rob W on 15 September 2020 | Purchase not verified

After buying my wife's Sorrento from Richard and Jason late last year I knew where to go for an Xtrail. They car they supplied is superb again.. Immaculate, well equipment, low mileage, The guys listen to what you want. offer impartial advice in a relaxed and no pressure environment.

Reply from Castle Motors on 16/09/20

Thanks for your great review Rob and your continued custom. We are looking forward to Jack coming up to driving again so we can make it a hat trick on the Watts driveway !! Best wishes from all at Castle Motors

By Nick M on 27 April 2020 | Purchase not verified

I cannot recommend Castle Motors highly enough. Having had issues previously with second hand cars from other dealerships - including an official new/used dealership - we were nervous. They made the whole process painless and stress free and we were (and still are) really pleased with our X-Trail. Their great customer service, attention to detail in the valeting process etc, and ongoing care is second to none. We will definitely return when we're next looking for a car.

Reply from Castle Motors on 28/04/20

Thank you for your comments Nick. We find that more and more customers are let down by the main agents who are under such pressure to perform they sometimes forget that the customer should come first !! It's great to hear such positive feedback and we look forward to seeing you when you need your next car. Best wishes from all at Castle Motors

By Terry L on 10 January 2020 | Purchase not verified

Great buying experience, Richard was very down to earth and up front from the beginning, nice people to do business with...

Reply from Castle Motors on 11/01/20

Cheers Terry , Enjoy the Alfa !! Best wishes from Castle Motors