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Telephone:
01252 612462
66 Albert Street, Fleet, Hampshire, GU51 3RN

Customer reviews of Castle Motors

At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Castle Motors

Castle Motors
5
5.0

Based on 72 customer reviews

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  • 5

    excellent would recommend highly

    By Jan H on 20 July 2017 | Verified purchase

    Saw the car on auto trader and thought I would go and see it. i have in the past felt reticent to view cars for that awkward sales pitch as soon as you walk in the door but I have to say from the minute I walked in to the minute I drove off with my new car nothing could be further from the truth. Really helpful definitely knew his cars and answered everything I asked without making me feel pressured in any way. It was excellent from start to finish Really great customer service, thank you and I love my new car

    Reply from Castle Motors on 24/07/17

    Thanks Jan. As we discussed on the test drive its great for us to see someone so excited about buying a new car ! Enjoy the Mercedes


  • 5

    Very happy with service received

    By Christopher B on 16 July 2017 | Verified purchase

    Very easy. Straight forward transaction and would happily recommend garage to others.

    Reply from Castle Motors on 25/07/17

    Cheers Chris , thank you for the recommendation. Richard


  • 5

    A very positive experience!

    By Clare H on 13 July 2017 | Verified purchase

    My first experience buying a car from a dealer and I am glad I was referred to Castle Motors. Richard was not pushy at all, he was honest, friendly, patient and very helpful. I was not sure what car I wanted to buy so test drove two and ended up buying a Juke which I am really enjoying driving. Would not hesitate to recommend Castle Motors.

    Reply from Castle Motors on 14/07/17

    Thank you very much Clare. I was worth the time and effort to get you out in both cars to make sure you chose the right one ! Enjoy the Juke , cheers Richard


  • 5

    Highly recommend this garage top marks

    By Dan W on 06 July 2017 | Verified purchase

    Have brought a car from a dealer before and was not best please with my sevice but when I was approached by Richard whilst i was viewing a car at castle motors I knew right away he was a very pleasant and nice guy. So honest and down to earth and will answer any questions you have and kept me up to date with my purchase. Made sure I understood everything and showed my every detail and explained in more detail. Would highly recommend this family run car business to everyone. Top car garage and very nice people. My car was perfect on arrival and is still perfect now. Thanks

    Reply from Castle Motors on 07/07/17

    Wow !! Thanks Dan , it was a real pleasure meeting you both along with your little boy. I hope the Qashqai does the job for the family as intended. Cheers Richard


  • 5

    Relaxed car buying at Castle.

    By Tony G on 04 July 2017 | Verified purchase

    Helpful and straightforward from start to finish.I felt they were genuinely interested in getting the right car for me. Nothing was too much trouble and they were not at all pushy. I would recommend them to any potential buyer.

    Reply from Castle Motors on 05/07/17

    Cheers Tony and great to hear that we did get you the right Qashqai in the end !


  • 5

    Highly recommended

    By Jason B on 01 July 2017 | Verified purchase

    Super friendly, super helpful and great service. Highly recommended.

    Reply from Castle Motors on 02/07/17

    Thanks Jason , enjoy the Sportage.


  • 5

    Exceptionally good!

    By Joanne P on 13 June 2017 | Verified purchase

    Our experience at Castle Motors was exceptionally good. We are a young couple expecting our first baby, so like most people in this situation, we had done all our prior research and decided on the specific make, model and spec of car we wanted before embarking on our search. Richard was attentive to our requirements and clearly understood our position. He provided excellent levels of customer service, was extremely transparent and communicative throughout the sale and the deal we negotiated, and finally he couldn't have been more friendly. We are very happy with the car that was prepared and valeted to a high standard and it has lived up to all of our expectations. We wouldn't hesitate recommending Castle Motors to any of our friends and family.

    Reply from Castle Motors on 14/06/17

    Thank you so much for your review ! As a family business our relationship with our customers is everything to us. I hope the Qashqai continues to live up to you expectations and good luck to you and Kevin with your imminent arrival.


  • 5

    Highly Recommended

    By Steve P on 08 June 2017 | Verified purchase

    Excellent, friendly & understanding service. Lot's of additional things done at no charge including, refurbishing the alloys, bodywork touch up, mechanical check-up, A/C refill, & new Reg plates on a relatively low priced car. Highly recommended.

    Reply from Castle Motors on 09/06/17

    Thanks for the recommendation Steve , hopefully we will get some sunshine soon for you to enjoy the Mercedes with the roof down !!


  • 5

    Good dealership great customer service

    By Kimberley S on 03 June 2017 | Verified purchase

    Very good customer service, nothing was too much trouble. We went to view a car on Sunday as weekdays are generally busy. We were delighted with the quality of cars and information about the service history. Definitely would recommend them to friends and family.

    Reply from Castle Motors on 05/06/17

    Thanks Kim and good luck with your upcoming arrival !


  • 5

    A1 Customer Service!

    By Sarah F on 27 May 2017 | Verified purchase

    It never easy parting with your hard earned pennies but the care and attention shown by Richard made it a much easier experience and we would gladly return when the time comes to replace our new addition to the family. No pushy sale just clear instruction of what's on offer. A deal was easily struck and all the to do's were achieved to our satisfaction. Wishing your business every success built on customer satisfaction. Kind Rewards Will & Sarah F

    Reply from Castle Motors on 30/05/17

    Thank you so much Will & Sarah , it was a pleasure to sell you the Juke and I am so pleased that the few little finishing touches we carried out brought the car up to your satisfaction. Enjoy the car and we look forward to seeing you on your next purchase !