Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
-
5
A Great Service and Experience
By Marcia C on 21 September 2020 | Verified purchase
Thank you to Castle Motors for their great customer service. We travelled a long way to find the right car for us. The staff at Castle Motors went out of their way to be helpful and kind throughout the whole process. We will not hesitate to contact them again in the future when we need another car.
-
5
Ford Kuga Castle Motors purchase
By Hannah W on 20 September 2020 | Verified purchase
I recently purchased a Ford Kuga from Castle Motors, this experience was professionally dealt with from start to finish. I am very pleased with my car and feel Castle Motors were much more professional and approachable than the main dealer. I will definitely use then again when purchasing a new vehicle in the future.
-
5
Great Team
By Andy L on 16 September 2020 | Verified purchase
Very helpful, knowledgeable team who are focused on client satisfaction. They went the extra mile to ensure we had a great experience both selling and buying from them
-
5
Highly recomend
By Kath S on 15 September 2020 | Verified purchase
Incredibly helpful staff. No pressure selling. They felt very honest and informative. Accomodated my umpteen test drives! Will happily recommend and do business with them again.
-
5
Upgrading my car
By Faizal L on 14 September 2020 | Verified purchase
Customer services was excellent and very well coming. The manager/salesman was very polite, courteous and give me time to look around, answer all my questions and allow me to take the car for a test drive on my own ref Covid -19. Will go back to them again when I decide to upgrade my car.
-
5
A delighted, happy Customer
By Tina W on 08 September 2020 | Verified purchase
Pleased to have found this gem of a family company, nothing to much trouble, wasn’t pushy, covid friendly. Informative and extremely helpful. Photos and written information was true and accurate on the advertisement. Absolutely delighted with my new car. Would recommend a visit to find you your new car. If they haven’t got one you want they would source it for you.
-
5
Professional, friendly, family run
By Mervyn E on 07 September 2020 | Verified purchase
Friendly and professional service at no time were we put under pressure a family business ran to make you feel like at ease. I would use them again and recommend them highly.
-
5
Easy and Professional
By Neil H on 07 September 2020 | Verified purchase
Very easy and professional people to deal with. Would definitely recommend buying a car from Castle Motors
-
5
What it said on the tin 👌
By Phillip G on 07 September 2020 | Verified purchase
Whilst looking for the right car for myself , I found the information supplied on the website excellent It had enough photos , descriptions, and from this gave me enough confidence to travel and see that the car was as Described and the whole experience was made easy by Richard
-
5
Castle Motors - One of the Best
By Alan B on 07 September 2020 | Verified purchase
Very helpful owners who were very friendly and also extremely professional. The car I eventually purchased was immaculately presented and all of the features were explained in detail. The transaction process both the buying of the car and the part exchange of my car was seamless with them even organising 24 hour drive away insurance . I travelled 120 miles for this car and because Castle Motors made it so easy I would do it again, Thanks to everyone it's very rare to come across such genuine people in the car business today and I wish you well for the future.