Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Very good
By Paul C on 13 February 2017 | Verified purchase
very helpful and friendly staff ,good deal and very quick and efficient
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5
Very friendly service
By Julia C on 27 January 2017 | Verified purchase
Excellent service through start to finish of buying vehicle. Excellent after care as well. Very friendly and approachable. Felt at ease dealing with Castle Motors!
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5
Castle Motors - excellent service
By Julian R on 26 January 2017 | Verified purchase
After having taken the car for a rest drive I felt free to pursue the purchase in my own time, no pressure or continuous calls. I went back with one concern which Richard was happy to sort out and I was happy to drive away with the car confident I wouldn't have to go straight to nearest garage. A week in of owning the vehicle the engine management light came on and that was dealt with at my earliest convenience (a replacement of glow plugs), that too Richard was happy to sort out. I have been issued with a new service booklet, a three month warranty and 12 month free AA roadside help which I find a valuable gesture. I have had the vehicle a few weeks now and all appears to be working well. Castle Motors has done well to accommodate my concerns and have shown good service to me.
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5
Gem of a find
By Michael S on 24 January 2017 | Verified purchase
Came across Castle Motors purely by chance. Richard the car salesman was very knowleagable,honest,reliable without any pressure selling.Very happy with my purchase and part ex.Well run family business, would use again.
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5
Ford KA
By Abigail H on 17 January 2017 | Verified purchase
Friendly, professional and very good. Someone we would look to buy from again in future
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5
Showroom worthy of a visit
By Bryan W on 10 January 2017 | Verified purchase
Looked after well, no pressure selling Staff have excellent knowledge of the cars they sell Recommended
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5
Easy to deal with
By Karen B on 09 January 2017 | Verified purchase
I thought they were great. Easy to deal with. Gave you lots of time to assess the car. Quality of service and care was so good, I would definitely deal with these guys again.
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5
honest family business
By CLAIRE W on 07 January 2017 | Verified purchase
Lovely family company. No problems. Drove away same day.
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5
A good experience with Castle Motors
By Miroslav M on 21 December 2016 | Verified purchase
My experience with Castle Motors was very good, Richard the salesman was very knowledgable and gave me plenty of time to make my mind up. The vehicles on display in the showroom were very well presented, which certainly made you feel that care had gone into the presentation of them. Richard answered all of my questions also encouraged me to come back if any problems arose.
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5
Very pleased.
By John R on 19 December 2016 | Verified purchase
Richard was very helpful from the start . Very pleased with the whole process quick and smooth with car ready to go with tax , fuel in the tank and warranty. This car was for my son so wanted to make sure all above board and it was. I would recommend Richard and the garage without hesitation.