Customer reviews of Castle Motors
At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Buying a quality car at a great price
By Agata B on 03 July 2020 | Verified purchase
We have now bought our third car from Castle Motors and once again the service and support from their team has been 1st class. Even though social distancing was in place, they have setup their premises to enable easy communication and working. I would recommend Castle Motors to any of my friends and family, if they are wanting a great vehicle, at a great price with a service second to none.
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5
Great experience during tricky times
By Victoria B on 03 July 2020 | Verified purchase
We went in the first week that the showroom was open Post lock down and you could tell the team were taking the Covid rules seriously which was reassuring to us as I am high risk.... but also in need of a car! They only saw us and it’s appt only so we knew we wouldn’t Be waiting around to see someone and their whole time was dedicated to us. Another positive is they were really flexible when it came to test drives, they let us take the car off and have sometime with it on our own. Their sales technique is also really refreshing - you don’t feel like you are being railroaded into making a purchase there and then. I also felt that they were all really experienced and knowledgable about cars which is also a positive. The amount of times I have been into places to look at something and ended up knowing more than the sales person! Would 100% recommend buying a car from these guys You won’t be disappointed.
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5
Good dealer and level of service. Would use again.
By Craig C on 01 July 2020 | Verified purchase
Really good experience buying our car from Castle Motors. Would definitely use these guys again.
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5
Great buying experience during the covid lockdown
By Sheldon R on 06 June 2020 | Verified purchase
Really good buying experience. I was offered to have a video call to thoroughly look at the vehicle. The vehicle was described honestly and all my questions were answered. I was also given a free mot, road tax, major service and two new tyres all ready and waiting for collection in a few days. During collection the vehicle was thoroughly sanitised just before I got there. Would definitely recommend this seller to anyone.
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5
Easy and friendly
By Jasmine S on 03 June 2020 | Verified purchase
Castle Motors were really helpful and honest and were available for calls all hours of the day! They answered every single question we had and made the whole process really easy. They even made some changes to the vehicle which we requested. Nothing was too much to ask. Really look forward to working together again in the future
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5
Excellent experience, very happy, thank you
By Claudiu P on 30 May 2020 | Verified purchase
Excellent experience with Castle Motors,very nice people, very good communication,i am very happy with the car from there,i definitely recommend this company. Thank you
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5
Excellent car retailer and would buy from again
By Graham B on 28 May 2020 | Verified purchase
During the difficult circumstances for buying a car at this time, I couldn't fault the efficiency. Car met all expectations as advertised and came with with a fresh service and 6 months warranty. Could not really ask for much more to be honest. Polite and professional. I will definitely keep an eye on their stock in future.
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5
Excellent service throughout
By Dennis H on 15 May 2020 | Verified purchase
Notwithstanding the problems with the Covid19 problem, Richard was extremely helpful from the day I first made contact through to collecting the car. On collection the vehicle was exactly as I expected and I am very pleased to say the least. I would recommend castle Motors for both service and indeed integrity.
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5
A Fair Exchange with Excellent Service
By Roger N on 11 May 2020 | Verified purchase
I recently showed interest in several vehicles that were being offered by this dealer. these were displayed in an excellent way, the details ans prices were very clearly shown and the salesman was helpful and helpful at every stage of the process. I negotiated the purchase of one vehicle and the process included the part-exchange of another one. All stages were made very easy and straightforward including the necessary paperwork and exchange of vehicles. This was an excellent experience and I would recommend anyone to deal with Castle Motors in Fleet.
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5
HIGHLY RECOMMENDED
By Warren H on 08 May 2020 | Verified purchase
One of the best car buying experiences I've had. Attentive, professional, open and honest company with a very experienced team who take the time to make sure you are well looked afer. They have a great stock of cars and they clearly take pride in what they do. HIGHLY RECOMMENDED.