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66 Albert Street, Fleet, Hampshire, GU51 3RN
Telephone:
01252 612462

Customer reviews of Castle Motors

At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Castle Motors

Castle Motors
5
5.0

Based on 75 customer reviews

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  • 5

    Very friendly service

    By Julia C on 27 January 2017 | Verified purchase

    Excellent service through start to finish of buying vehicle. Excellent after care as well. Very friendly and approachable. Felt at ease dealing with Castle Motors!

    Reply from Castle Motors on 28/01/17

    Thanks Julia , it was nice dealing with you to. Enjoy the Qashqai.


  • 5

    Castle Motors - excellent service

    By Julian R on 26 January 2017 | Verified purchase

    After having taken the car for a rest drive I felt free to pursue the purchase in my own time, no pressure or continuous calls. I went back with one concern which Richard was happy to sort out and I was happy to drive away with the car confident I wouldn't have to go straight to nearest garage. A week in of owning the vehicle the engine management light came on and that was dealt with at my earliest convenience (a replacement of glow plugs), that too Richard was happy to sort out. I have been issued with a new service booklet, a three month warranty and 12 month free AA roadside help which I find a valuable gesture. I have had the vehicle a few weeks now and all appears to be working well. Castle Motors has done well to accommodate my concerns and have shown good service to me.

    Reply from Castle Motors on 27/01/17

    I'm glad you appreciate the efforts we go to both before the sale an just as importantly afterwards. I trust the CRV will continue the good faith you have in Honda for many years to come.


  • 5

    Gem of a find

    By Michael S on 24 January 2017 | Verified purchase

    Came across Castle Motors purely by chance. Richard the car salesman was very knowleagable,honest,reliable without any pressure selling.Very happy with my purchase and part ex.Well run family business, would use again.

    Reply from Castle Motors on 24/01/17

    I am so glad you stopped at our showroom to ask for directions Mick !! I am sure the Qashqai will be everything you were looking for and don't forget to pop in and say hello next time your passing.


  • 5

    Ford KA

    By Abigail H on 17 January 2017 | Verified purchase

    Friendly, professional and very good. Someone we would look to buy from again in future

    Reply from Castle Motors on 17/01/17

    Thank you Abigail , i hope you enjoy your first car !!


  • 5

    Showroom worthy of a visit

    By Bryan W on 10 January 2017 | Verified purchase

    Looked after well, no pressure selling Staff have excellent knowledge of the cars they sell Recommended

    Reply from Castle Motors on 11/01/17

    Cheers Bryan , I hope you enjoy the B-Class especially on your fishing trips !


  • 5

    Easy to deal with

    By Karen B on 09 January 2017 | Verified purchase

    I thought they were great. Easy to deal with. Gave you lots of time to assess the car. Quality of service and care was so good, I would definitely deal with these guys again.

    Reply from Castle Motors on 16/01/17

    Thank you Karen , we look forward to seeing you for your next car !!


  • 5

    honest family business

    By CLAIRE W on 07 January 2017 | Verified purchase

    Lovely family company. No problems. Drove away same day.

    Reply from Castle Motors on 09/01/17

    I trust you had a safe journey back to Wiltshire , thanks again for you business and kind comments.


  • 5

    A good experience with Castle Motors

    By Miroslav M on 21 December 2016 | Verified purchase

    My experience with Castle Motors was very good, Richard the salesman was very knowledgable and gave me plenty of time to make my mind up. The vehicles on display in the showroom were very well presented, which certainly made you feel that care had gone into the presentation of them. Richard answered all of my questions also encouraged me to come back if any problems arose.

    Reply from Castle Motors on 28/12/16

    Thank you Mr McDermott , I hope you will be very happy with the Mercedes and you are welcome to pop by anytime.


  • 5

    Very pleased.

    By John R on 19 December 2016 | Verified purchase

    Richard was very helpful from the start . Very pleased with the whole process quick and smooth with car ready to go with tax , fuel in the tank and warranty. This car was for my son so wanted to make sure all above board and it was. I would recommend Richard and the garage without hesitation.

    Reply from Castle Motors on 21/12/16

    Hi John, I trust Toby is happy with the Golf and thank you for your kind words. Merry Christmas and Happy New Year. Richard


  • 5

    A friendly company with great service

    By Richard N on 10 December 2016 | Verified purchase

    Great people - friendly, professional, couldn't have been more helpful. I had a long test drive and nothing was rushed. A completely stress-free experience. What a difference to buying at a car supermarket! Thanks to Richard and Keith.

    Reply from Castle Motors on 10/12/16

    Thanks Richard , It was nice to meet you and your family and I hope you enjoy the Jaguar.